Staff Business Systems Engineer – Order to Cash (otc)

Weights & Biases Weights & Biases · Data AI · Bellevue, WA +4 · Information Technology

This role focuses on designing, optimizing, and scaling enterprise business systems for Order to Cash (OTC) processes, primarily using NetSuite ERP. It involves configuring NetSuite modules, supporting billing and revenue recognition logic, automating workflows, and ensuring compliance with financial standards like ASC 606 and SOX. The position requires strong technical systems knowledge and deep functional expertise in OTC business processes, with a focus on integration and automation within a fast-growing SaaS environment.

What you'd actually do

  1. Drive the design, optimization, and ongoing support of Order-to-Cash workflows across NetSuite and connected systems.
  2. Configure and maintain Sales Orders, Invoices, Credit Memos, and Payment Applications within NetSuite.
  3. Support billing logic for subscription, milestone, and usage-based revenue models.
  4. Assist in automation of invoice generation, contract renewals, and collection workflows.
  5. Develop and support NetSuite customizations using SuiteScript, SuiteFlow, Saved Searches, Dashboards, and SuiteTalk APIs.

Skills

Required

  • 10+ years of experience implementing, configuring, and supporting enterprise business systems with strong focus on NetSuite ERP.
  • 5+ years of hands-on experience with NetSuite Order to Cash (OTC) processes
  • Deep expertise in NetSuite ERP modules and configurations related to OTC workflows.
  • Strong experience with NetSuite integrations using APIs, middleware, and iPaaS platforms (e.g., Boomi, Workato).
  • Experience integrating NetSuite with CRM, CPQ, billing, tax, revenue systems.
  • Strong understanding of SaaS business models, subscription billing, and recurring revenue operations.
  • Experience designing scalable business process automation and workflow solutions within NetSuite.
  • Proficiency with SuiteScript, SuiteFlow, saved searches, reports, dashboards, and custom records.
  • Experience supporting SOX compliance, audit controls, and financial data governance within ERP environments.
  • Knowledge of accounting principles impacting OTC processes.
  • Proven ability to lead complex cross-functional ERP projects and system enhancements.

Nice to have

  • NetSuite Administrator, ERP Consultant, or SuiteCloud Developer certifications.
  • Experience with Salesforce–NetSuite integrations.
  • Knowledge of ASC 606 revenue recognition processes.
  • Experience in high-growth SaaS or technology companies.
  • Familiarity with data warehousing, BI/reporting platforms, and enterprise integration architecture.

What the JD emphasized

  • NetSuite ERP
  • Order to Cash (OTC)
  • ASC 606
  • SOX compliance