Technical Program Manager

Ramp Ramp · Fintech · New York, NY · Engineering

Technical Program Manager at Ramp, a fintech company, focused on leading large-scale technical programs across engineering, product, and business. The role involves owning incident response, acting as connective tissue between teams, and partnering with engineering leaders. Requires genuine AI fluency and experience with AI tools in day-to-day work, though the core function is program management rather than direct AI model development.

What you'd actually do

  1. Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
  2. Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
  3. Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective manner
  4. Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
  5. Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization

Skills

Required

  • 5+ years of TPM experience
  • AI fluency
  • executor and leader capabilities
  • relationship building
  • BA/BS in a technical or analytical field
  • leading cross-functional teams

Nice to have

  • Experience building programs at high-rigor, fast-moving companies
  • Background as a software engineer or technical founder
  • Familiarity with how LLM-based systems are built and deployed

What the JD emphasized

  • Genuine AI fluency
  • high agency
  • high urgency
  • deeply technical
  • sharp enough to drive clarity and momentum
  • energized by complexity
  • deeply curious about what AI can unlock for engineering teams
  • eager to apply it hands-on in their work
  • experiments with AI tools regularly
  • thinks about how they change the way software gets built
  • brings that perspective into how you run programs
  • Ability to operate as both executor and leader
  • Proven ability to earn trust quickly
  • relationship-driven role
  • Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency