Tier II Regional Lead (network Engineer Level Iii) (government)

AT&T AT&T · Telecom · Chantilly, VA

This role is for a Tier II Regional Lead (Network Engineer Level III) at AT&T Global Public Sector, supporting government customers. The position involves leading geographically dispersed teams of network engineers responsible for the operations, maintenance, and upgrades of complex communication networks. Key responsibilities include team leadership, training, mentoring, oversight of resources, technical advisory, and ensuring compliance with service level agreements and quality standards. The role requires extensive experience in network engineering, troubleshooting, and leadership, with a TS/SCI with polygraph clearance.

What you'd actually do

  1. Responsible for leading multiple geographically dispersed teams of 4-12 Tier II Network Engineers accountable for the operations and maintenance of a complex and robust Intelligence Community communications network.
  2. Responsible for the training, mentoring, development, and accountability of all Site Leads and Tier II personnel within region of responsibility.
  3. Responsible for oversight of personnel and material resources allocated to sites within region to ensure tasks, projects, and services met or exceed contract SLO/SLA’s in compliance with the contract SOW and QASP.
  4. Coordinates with Operations and other Program management staff to drive network operations and maintenance activities as well as execute service delivery, recapitalizations, and service enhancement projects.
  5. Responsible for the oversight of team efficiency and effectiveness by developing and implementing local quality control processes to inspect, measure, and implement solutions to drive team performance.

Skills

Required

  • TS/SCI with polygraph clearance
  • 16 years of experience (combination of work history and education)
  • DoD 8140 IAT Level 2 compliance
  • Experience leading technical organizations of 15+ FTEs and geographically dispersed teams
  • Troubleshooting and developing solutions for network issues
  • Layer 1 and 2 networking concepts
  • Basic routing fundamentals
  • ServiceNow or similar ITSM products
  • Layer 3 protocols (OSPF, BGP, VRRP)
  • TCP/IP and OSI model knowledge

Nice to have

  • ITIL Foundation

What the JD emphasized

  • TS/SCI with polygraph
  • 16 years of experience that can be a combination of work history and education
  • Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
  • Must have experience leading a technical organization of more than 15 FTE’s and teams who were geographically dispersed