Usability Rapid Researcher (contract)

Reddit Reddit · Consumer · United States · Remote · User Experience

This role focuses on user research, specifically usability testing and qualitative methods, to improve user experience on Reddit. It involves designing and executing research studies, collaborating with cross-functional teams, and delivering actionable insights. The role is contract-based and emphasizes rapid turnaround of high-quality research.

What you'd actually do

  1. Design and execute on unmoderated, moderated usability testing, and user interviews through a rapid research program.
  2. Lead communication and collaboration with cross-functional partners, including design, product management, engineers, and product marketing.
  3. Appropriately scope and prioritize usability projects with cross-functional teams to appropriately scope usability projects and prioritize projects.
  4. Work quickly to turn around high-quality research insights.
  5. Develop research deliverables that achieve business and product impact.

Skills

Required

  • user research
  • qualitative research methods
  • usability testing
  • interviews
  • concept testing
  • research design
  • qualitative interviewing
  • analysis
  • BA/BS in Psychology, Sociology, Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, related fields, or equivalent experience

Nice to have

  • remote research
  • quantitative research methods
  • interpersonal skills
  • organizational skills
  • written communication skills
  • oral communication skills
  • working in ambiguity
  • complex cross-functional collaborations