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The Vendor Manager at T-Mobile is responsible for leading and supporting supplier relationship management initiatives supporting our Credit, Fraud, Payments and Collections operations. This role involves monitoring vendor performance, enforcing contract terms, and collaborating with internal stakeholders to implement strategic planning and best practices in risk management. The Vendor Manager is responsible for analyzing and managing vendor costs to achieve cost savings and efficiency improvements. They regularly prepare and present reports on vendor performance, cost savings, and other key metrics to leadership. The ideal candidate will bring a strong blend of vendor management expertise, cross-functional collaboration, and a deep understanding of risk mitigation strategies
Job Responsibilities:
- Manages and optimizes relationships with key vendors to ensure efficient and cost-effective procurement of goods and services
- Monitors vendor performance and enforces contract terms to ensure compliance and analyzes vendor costs to achieve cost savings and efficiency improvements.
- Collaborates with internal stakeholders to implement strategic planning and best practices in vendor and supplier relationship management and risk management.
- Prepares and presents reports on vendor performance, cost savings, and other key metrics to leadership
- Act as a liaison between internal teams—such as Credit Strategy, Fraud Operations, Compliance, Technology, and Legal—and external partners to ensure seamless solution integration and timely delivery of capabilities.
Education and Work Experience:
- Bachelor's Degree Business Administration, Supply Chain Management, or related field plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent. (Required)
- Master's/Advanced Degree Business Administration, Supply Chain Management, or related field (Preferred)
- 2-4 years - Implementing strategic planning and best practices in procurement and risk management Required
- 4-7 years - Managing and optimizing relationships with vendors in a corporate setting Required
- 4-7 years - Analyzing vendor costs and managing budgets to achieve cost savings and efficiency improvements Required
Knowledge, Skills and Abilities:
- Vendor Management - Expertise in managing and optimizing relationships with vendors to ensure efficient procurement and compliance with contract terms. (Required)
- Strategic Planning - Ability to develop and implement strategic plans that align with organizational goals and optimize vendor relationships. (Required)
- Negotiation - Strong negotiation skills to secure favorable terms and manage costs effectively in vendor contracts. (Required)
- Analytics - Proficiency in analyzing vendor performance metrics and cost data to identify improvement opportunities. (Required)
- Risk Management - Capability to assess and mitigate risks associated with vendor relationships and procurement processes. (Required)
- Reporting & Analysis - Ability to prepare detailed reports on vendor performance, cost savings, and other key metrics for leadership review. (Required)
- Microsoft Excel - Advanced skills in Microsoft Excel for data analysis, reporting, and financial modeling related to vendor management. (Required)
- Communication - Excellent communication skills for effective collaboration with internal stakeholders and vendors. (Required)
- Problem Solving - Strong problem-solving abilities to address and resolve issues that arise in vendor management and procurement processes. (Required)
- Leadership - Leadership skills to guide and influence internal teams and manage relationships with strategic vendors. (Preferred)
Licenses and Certifications:
- Certified Supply Chain Professional (CSCP) Certification from APICS that demonstrates knowledge in supply chain management and operations, which is crucial for overseeing vendor relationships and optimizing procurement processes. (Preferred)
- Supply Chain Management (CPIM) Certified in Production and Inventory Management (CPIM): This certification from APICS shows expertise in production and inventory management, aiding in the effective management of vendor-supplied goods and services. (Preferred)
- Project Management Professional (PMP) Certification from the Project Management Institute that indicates proficiency in project management, which is beneficial for managing contracts and projects involving multiple vendors. (Preferred)
#LI-Corporate
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Base Pay Range: $82,200 - $148,200
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ324587¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out _www.t-mobilebenefits.com_.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.