Cluster Access Technology and Operations Lead leads the advancement of AI, digital tools, and operational capabilities across VMG Access. The role is accountable for translating access strategy into scalable technology-enabled solutions, including pricing automation, AI-assisted dossiers, Global Tender and Contracting (GTCS) changes, dashboards, and operational enablement. Operating with an international mindset, this role partners cross-functionally to drive efficiency, speed, insights, and compliance while enabling Access teams to perform at their best.
KEY RESPONSIBILITIES • Drive Access technology strategy by translating VMG Access priorities into a coherent roadmap for AI, automation, analytics, and operational tools that deliver measurable business value. • Lead AI and automation initiatives across pricing, dossiers, and access processes, ensuring solutions are fit-for-purpose, scalable, compliant, and embedded into ways of working. • Shape and deliver GTCS-related technology changes impacting Access, acting as a key business interface to ensure continuity, readiness, and value realization. • Enable data-driven decision-making through the design and governance of dashboards, performance metrics, and reporting that support strategic and operational insights. • Partner cross-functionally with Access, Markets, Digital, BT, Data & Analytics, Finance, to align priorities and accelerate delivery. • Embed operational excellence by standardizing processes, strengthening governance, and continuously improving tools and workflows across VMG Access. • Provide functional leadership and enablement to Access stakeholders by driving adoption, change management, and capability-building around new technologies. • Ensure compliance and risk management by aligning all solutions with internal controls, data privacy, and regulatory requirements.
QUALIFICATIONS — MUST HAVE • Bachelor’s degree in Business, Technology, Life Sciences, Engineering, or a related field. • 5+ years of experience in digital transformation, or technology-enabled business roles. • Demonstrated experience delivering technology, analytics, AI and automation solutions in a complex, regulated environment. • Understanding of pricing, reimbursement, access evidence, or commercial operations within the pharmaceutical industry. • Proven ability to lead cross-functional initiatives, influence without authority, and manage multiple stakeholders. • Strong analytical, problem-solving, communication, visualization and programming skills, with the ability to translate complexity into actionable insights.
QUALIFICATIONS — NICE TO HAVE • Advanced degree (MBA, MSc, or equivalent). • Experience with AI-enabled tools, advanced analytics, pricing systems, or dossier platforms. • Exposure to global access models, multi-country operations, or matrix organizations. • Formal training or certification in project management, agile delivery, or change management. • Fluency in additional European languages.
ORGANIZATIONAL RELATIONSHIPS • Internal: VMG Access Leadership, Global Access, Country Access Teams, Digital & BT, Data & Analytics, Tenders. • External: Technology vendors, platform providers, and implementation partners (as applicable).
RESOURCES MANAGED • May manage project resources and vendor partnerships • Accountability for technology-enabled initiatives and operational budgets aligned to Access priorities.
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
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