Workplace Services Assistant

Box Box · Enterprise · Chicago, IL · Workplace Services

Box is seeking a Workplace Services Assistant to support office operations, manage inquiries, coordinate events, and act as a culture ambassador. This role focuses on maintaining a positive and efficient office environment.

What you'd actually do

  1. Serve as the primary front desk point of contact Monday through Friday, managing employee, guest, vendor, and customer inquiries while delivering a professional and welcoming office experience.
  2. Assist with office operations including mail services, shipping and receiving, deliveries, stocking and maintaining organized, clean, and presentation-ready office spaces.
  3. Collaborate with Physical Security and building management teams to address workplace issues, escalate concerns appropriately, and maintain operational efficiency.
  4. Coordinate and support workplace events, vendor operations, and global team initiatives to enhance employee experience and office culture.
  5. Create and distribute internal communications such as Slack updates, to keep employees informed and engaged.

Skills

Required

  • exceptional interpersonal skills
  • Bachelor's degree in facility management, business administration or relevant work experience
  • Minimum 1+ year of experience, ideally with a combination of office/facilities management, administrative work, and event planning
  • self-directed
  • problem solving
  • highly organized

Nice to have

  • proactive
  • roll up your sleeves attitude
  • ability to juggle multiple deadlines and projects