This role focuses on designing and optimizing conversational AI experiences for Apple's online store, aiming to enhance customer engagement and satisfaction. The designer will lead the conceptualization and implementation of chatbot conversations, leveraging technologies like RAG and AI QA tools, and ensuring brand voice consistency. The role requires a blend of creativity, strategic thinking, and technical understanding of how AI models retrieve information and generate responses.

Senior Product Data Scientist role focused on driving data-driven strategy and delivering ML and experimentation solutions for Apple's App Store. The role involves applying advanced ML causal inference techniques, developing and deploying ML models for customer insights, and leveraging LLMs/GenAI tools. It requires strong expertise in causal inference, experimentation frameworks, and influencing cross-functional roadmaps.