BCG

Director-level GenAI Software Engineer role focused on designing, developing, deploying, and optimizing GenAI products at scale within BCG's Risk and Compliance digital products team. The role involves hands-on contribution to product development, managing other engineers, and acting as a technical thought partner for product owners and digital leaders. Requires expertise in Python, backend development (REST, GraphQL), and extensive experience with LLMs, frameworks (LangChain, LlamaIndex), RAG, multi-agent systems, and LLMOps. The role emphasizes building scalable enterprise products and mentoring teams.

This role is for an IT Service Specialist at Boston Consulting Group (BCG) in Lisbon, Portugal. The primary responsibilities include providing 1st and 2nd line technical support for various platforms and systems, managing IT assets, supporting video conferencing tools, and handling ticket logging. The role also involves contributing to IT initiatives and projects, translating user requirements into IT solutions, and developing innovative IT concepts. A key aspect is leveraging emerging AI technologies and automation frameworks to improve IT service delivery and incident resolution. The role requires a university degree in IT or equivalent experience, 2-4 years in IT support, ITIL Foundation certification, and strong knowledge of Microsoft technologies and networking. Basic scripting and database management skills are also required.