Chewy

Associate Director, Data Science at Chewy to lead the Customer Care AI and Advanced Analytics organization. This role involves leading a team of Data Scientists and ML Engineers, driving the vision and strategy for AI/ML capabilities in customer care, including customer-facing AI, agent-assist, intelligent routing, operational optimization, forecasting, and generative AI. The position requires strong technical depth, strategic thinking, and leadership to deliver scalable, data-driven solutions.

Chewy is seeking a Research Scientist III with a background in optimization and machine learning (ML) to join the Supply Chain Outbound Science team. The role will focus on developing and implementing ML-based replenishment models to optimize outbound fulfillment and supply chain operations. Responsibilities include data analysis, model development, stakeholder collaboration, and process improvement.

Staff Machine Learning Engineer at Chewy focused on Sponsored Ads. The role involves deploying ML and data science models to improve shopping experience, selection, ranking, relevance, click-through prediction, bidding, and auction algorithms for onsite and offsite advertising solutions. Key responsibilities include leading models from ideation to production, publishing research, establishing best practices, and mentoring junior scientists. Requires experience in building distributed pipelines, tuning, optimizing, and evaluation, with a background in Sponsored Ads or Advertisement domain, and techniques like predictive models, linear programming, classification, search, ranking, or large-scale embeddings.

Senior Machine Learning Engineer at Chewy to work on Sponsored Ads Technology, influencing technical strategy across product search, discovery, relevance, ranking, prediction, and auction. The role involves deploying ML/DL models for ads offerings, optimizing selection, relevance, ranking, click-through prediction, and auction algorithms, and leading new models from ideation to production. Experience with sponsored ads, predictive models, classification, search, ranking, and large-scale embeddings is required. The role also involves publishing research and mentoring junior scientists.

Senior Director role leading a team of ~100 people (leaders, engineers, scientists, PMs, industrial engineers, robotics engineers) responsible for science and technology solutions powering Chewy's fulfillment network. Focus on AI, data science, automation, and robotics to optimize operations, customer experience, and cost efficiency. Requires a strong technical background in fulfillment, automation, robotics, software systems, and operational data science/AI.

Staff Machine Learning Engineer at Chewy focused on Sponsored Ads Technology. The role involves deploying ML and data-science models to improve various aspects of the advertising ecosystem, including selection, relevance, ranking, prediction, and auction algorithms. The engineer will lead new models from ideation to production, establish best practices, and potentially publish research. Experience in the advertising domain and building distributed pipelines is required.

Senior Backend Engineer role focused on building and scaling ML-powered backend systems for Chewy's Ads platform. Responsibilities include architecture, implementation of low-latency services, MLOps, deploying and serving ML models, and partnering with Data Scientists. The role emphasizes reliability, scalability, and observability of production ML systems.

Staff Software Engineer at Chewy to lead the design and implementation of next-generation chatbot and search systems, leveraging LLMs, conversational AI, and vector search. This role involves technical leadership in architecting and deploying scalable systems on cloud infrastructure, collaborating with Data Science and Cloud Engineering.