Freshworks

Lead Data Scientist role focused on Generative AI to build a conversational servicebot for employee engagement, processing real-time streaming data and solving Text2Action problems. Requires end-to-end ML pipeline ownership and designing scalable, low-latency AI systems.

Lead Site Reliability Engineer (SRE) at Freshworks, focusing on designing for resilience, automating recovery, and ensuring system stability, performance, and observability at scale. This role involves partnering with engineering, platform, and product teams to improve reliability, define SLIs/SLOs, manage error budgets, lead incident response, and champion observability across services. Requires strong coding proficiency, Linux expertise, experience with Docker, Kubernetes, CI/CD, IaC, and distributed systems design, with a focus on high availability and scalability.