Grafana Labs

This role is for a Practice Manager at Grafana Labs, focusing on leading and driving professional services engagements. The manager will collaborate with sales teams to position and sell services, develop offerings, and ensure high-quality service delivery to customers. The role involves defining service offerings, creating sales/marketing materials, gathering feedback, and collaborating with cross-functional teams. While the company offers observability tools, the role itself is not directly AI/ML development.

Grafana Labs is seeking a Senior Solutions Engineer to join their Enterprise Solutions Engineering team. This role will be responsible for educating potential and existing customers on Grafana Labs' products, providing technical expertise through demos, hands-on enablement, and presentations. The Solutions Engineer will partner with the Sales team to qualify and close opportunities, act as a communication channel between customers and Product/Engineering teams, and contribute to enablement materials. The ideal candidate has 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space.

This role is for a Senior Solutions Engineer in France, focusing on customer-facing product expertise to drive Grafana Labs' growth. Responsibilities include technical engagements, customer presentations, providing product feedback, and creating enablement materials. The role requires strong technical pre-sales experience, excellent communication skills, and a technical mindset. Experience with open-source technologies or the metrics/monitoring space is a plus.

This role is for a Senior Commercial Counsel at Grafana Labs, a company focused on open-source observability tools. The primary responsibility is to serve as a strategic legal partner, leading negotiations for high-impact, revenue-generating transactions, including complex enterprise on-premises and SaaS commercial agreements. The role also involves supporting sales, reviewing vendor agreements, advising on channel programs, contributing to privacy initiatives, and maintaining legal forms. The ideal candidate has significant experience with complex negotiations, particularly in regulated industries like healthcare and financial services, and possesses strong business judgment and a solutions-oriented approach.

This role is for a Senior Solutions Engineer at Grafana Labs, focusing on customer-facing product expertise and technical engagements to drive sales and customer success. The role involves delivering presentations, providing technical evaluations, and acting as a feedback loop to product and engineering teams. It is a high-growth, remote-first position within the Enterprise Solutions Engineering team.

Senior Observability Architect role at Grafana Labs, focusing on technical ownership of customer success, architecting and guiding the implementation of observability solutions, building strategic relationships with customers, and shaping product feedback. This is a hands-on, high-impact role for technical experts in modern infrastructure and application environments.

This is a sales role for an Account Executive at Grafana Labs, focusing on driving revenue by identifying, nurturing, and closing opportunities for Grafana Cloud and Grafana Enterprise. The role involves managing the full sales cycle and meeting sales targets.

This role is for a Senior Solutions Engineer at Grafana Labs, a company focused on open-source observability tools. The primary responsibility is to act as a customer-facing product expert, enabling growth by educating potential and existing customers through demos, enablement, presentations, and technical evaluations. The role involves partnering with the Sales team to articulate the Grafana value proposition, own technical engagements, and provide customer feedback to Product and Engineering teams. Key activities include delivering presentations, driving product conversations based on customer needs, and contributing to enablement materials like documentation, blog posts, and videos. The ideal candidate has 5+ years of technical pre-sales experience, preferably with open-source technologies or in the metrics/monitoring space, and possesses strong communication and problem-solving skills.

Senior Engineering Manager for a new Platform "Metal" squad responsible for building and provisioning resources like storage, networking, and Kubernetes clusters in new environments, starting with their own physical hardware. This role will manage a team of engineers, collaborate with leadership, and foster a productive team environment. While the role is not directly building AI models, it embraces AI-assisted development tools and provides access to frontier models for the team's workflow.

This role is for a Senior Engineering Manager to lead a new Platform "Metal" squad responsible for building and provisioning infrastructure resources like storage, networking, and Kubernetes clusters on physical hardware. The team will provide a Kubernetes control plane and underlying resources outside of public cloud environments. The manager will hire, develop, and guide a team of engineers, collaborate with leadership, and foster a productive and innovative team environment. While the role is not directly AI-related, the company encourages the use of AI-assisted tooling for developer productivity.

Senior Engineering Manager for a new Platform "Metal" squad responsible for building and provisioning resources like storage, networking, and Kubernetes clusters in new environments, starting with their own physical hardware. This role will provide a Kubernetes control plane and underlying resources outside of public cloud for the rest of Engineering. The manager will hire, develop, and lead a team of engineers, collaborate with leadership on goals, guide the project lifecycle, and foster a psychologically safe environment. The role also involves working across team boundaries and partnering with other functions. Experience with AI-assisted tooling is mentioned as a comfort/curiosity requirement, but it is not the core craft of the role.

This role is for a Staff Software Engineer focused on establishing and scaling a cross-team culture of engineering excellence by setting standards and guiding adoption of strong DevOps/SRE practices. The role will also expand into broader application and product development leadership, contributing architectural and technical depth. While the company uses AI tools and provides access to frontier models, the core responsibilities are in SRE and product development, not AI model building.

Staff Software Engineer role focused on establishing and scaling a cross-team culture of engineering excellence by setting standards and guiding adoption of strong DevOps/SRE practices. The role will expand into broader application and product development leadership, contributing architectural and technical depth beyond operational excellence. The company encourages pragmatic AI-assisted development for prototyping, test generation, refactors, documentation, and incident follow-ups, and provides access to frontier models.

Staff Software Engineer at Grafana Labs focused on building and maintaining the backend of observability solutions, including Kubernetes Monitoring, within Grafana Cloud. The role involves designing and implementing scalable integrations, creating middleware, contributing to open-source projects, and leading technical direction. While the role mentions using AI coding assistants and frontier models, the core function is software engineering for observability platforms, not direct AI/ML model development.

Staff Software Engineer at Grafana Labs focused on building and maintaining the backend of their Cloud Observability platform, which integrates metrics, logs, and traces. The role involves designing and implementing scalable integrations, creating middleware, contributing to open-source projects (Alloy, Prometheus, OpenTelemetry, Beyla), and leading technical direction. The company uses AI coding assistants and frontier models to enhance developer productivity.

Staff Software Engineer role at Grafana Labs focused on building and maintaining the backend of their Cloud Observability platform, specifically for Kubernetes monitoring. The role involves designing and implementing scalable integrations, creating middleware components, and contributing to open-source projects. While the company uses AI tools for developer productivity, the core function of this role is not AI/ML model development but rather building robust observability infrastructure.

Staff Software Engineer role at Grafana Labs focused on building and maintaining backend components for their Cloud Observability platform, including integrations, middleware, and infrastructure monitoring for Kubernetes. The role involves contributing to open-source projects, leading technical direction, and collaborating with various teams. The company encourages the use of AI coding assistants and provides access to frontier models for developer productivity.

Staff Software Engineer role at Grafana Labs focused on building and maintaining the backend of their Cloud Observability platform, specifically for Kubernetes Monitoring. The role involves designing and implementing scalable integrations, creating middleware, contributing to open-source projects (Alloy, Prometheus, OpenTelemetry, Beyla), and leading technical direction. While the company uses AI tools for developer productivity, the core function of the role is not AI/ML model development.

Staff Software Engineer role at Grafana Labs focused on building and maintaining the backend of observability solutions, including metrics, logs, and traces. The role involves designing and implementing integrations, creating middleware, contributing to open-source projects, and leading technical direction. While the company uses AI tools for developer productivity, the core function of the role is not AI/ML model development.

Enterprise Account Executive for Grafana Labs, focusing on new business acquisition in the Asia region. Responsibilities include prospecting, closing new business, managing forecasts, and articulating the value of Grafana Cloud and Enterprise to technical and business stakeholders. Requires 5+ years of experience in infrastructure/cloud technology sales and a proven track record of top-tier performance.

Enterprise Account Executive, Acquisition role at Grafana Labs, responsible for prospecting and closing new business in the NYC Metro region. Focuses on consultative sales, understanding customer needs, and articulating product value for Grafana Cloud and Grafana Enterprise. Requires experience in infrastructure technology sales and a history of consistent goal achievement.

Backend Engineer role focused on building and maintaining Pyroscope, an open-source continuous profiling database. The role involves designing and implementing distributed systems for profile ingestion and querying, integrating with Grafana for observability, and supporting various programming languages. The company encourages the use of AI coding assistants.

Backend Engineer role focused on building and maintaining a continuous profiling database (Pyroscope) for observability, integrating with Grafana. The role involves designing and implementing distributed systems for profile ingestion and querying, supporting multiple programming languages, and ensuring reliability, performance, and availability of the system in cloud environments. The company uses AI coding assistants but the core role is not AI/ML development.

Software Engineer role focused on developing and maintaining integrations for Grafana Cloud Observability, enabling customers to collect and visualize metrics, logs, and traces from various systems and applications. The role involves building core features for Grafana Cloud, contributing to open-source technologies, and working with cloud-native technologies.

Software Engineer role focused on developing and maintaining integrations for Grafana Cloud Observability, enabling customers to collect and visualize metrics from various systems and applications. The role involves contributing to open-source technologies and working with cloud-native technologies.

Software Engineer role focused on developing and maintaining integrations for Grafana Cloud, enabling customers to collect and visualize metrics from various systems and applications. The role involves building core components for observability solutions and contributing to open-source technologies.

Software Engineer role focused on developing and maintaining integrations for Grafana Cloud Observability, enabling customers to collect and visualize metrics from various systems and applications. The role involves building core features for Grafana Cloud, contributing to open-source technologies, and working with cloud-native technologies.

Staff Backend Engineer role at Grafana Labs, focusing on Adaptive Telemetry for their observability platform. The role involves driving technical strategy, leading project delivery, owning system architecture, reliability, performance, and cost for critical systems. It emphasizes improving observability, automation, and operational readiness, mentoring engineers, and representing engineering internally and externally. The role mentions using AI coding assistants and having access to frontier models as part of the developer workflow, but the core function is backend engineering for telemetry systems, not AI model development.

Staff Backend Engineer role at Grafana Labs, focusing on Adaptive Telemetry for their observability platform. The role involves driving technical strategy, leading project delivery, owning system architecture, reliability, performance, and cost for critical systems. It emphasizes improving observability, automation, and operational readiness, mentoring engineers, and representing engineering internally and externally. The company encourages pragmatic AI-assisted development using modern AI coding assistants and provides access to frontier models, but the core role is backend engineering for telemetry systems, not direct AI/ML model development.

Staff Backend Engineer role at Grafana Labs, focusing on Adaptive Telemetry for metrics, logs, and traces. The role involves driving technical strategy, leading project delivery, owning system architecture, reliability, performance, and cost, defining SLOs/SLIs, improving observability and automation, aligning stakeholders, and mentoring engineers. The company uses AI coding assistants and provides access to frontier models for developer productivity, but the core role is backend engineering for observability systems, not AI model development.

Staff Backend Engineer role at Grafana Labs, focusing on Adaptive Telemetry. The role involves driving technical strategy, leading project delivery, owning system architecture, reliability, performance, and cost for critical systems. Responsibilities include defining SLOs/SLIs, leading incident response, improving observability and automation, aligning stakeholders, and mentoring engineers. The company uses AI coding assistants and offers access to frontier models, but the core role is backend engineering for observability platforms, not direct AI/ML model development.

Backend Engineer for Grafana Labs' Mimir team, focusing on building, operating, and maintaining distributed telemetry databases (metrics, logs, traces, profiles) at scale. The role involves contributing to open-source projects, optimizing system performance and resilience, and participating in on-call rotations. While the company utilizes AI coding assistants, the core function of this role is not AI/ML model development.

Backend Engineer for Grafana Labs' Mimir project, focusing on building, operating, and maintaining critical telemetry databases (metrics, logs, traces) for their observability platform. The role involves contributing to new features, improving performance and reliability, and participating in the on-call rotation for large-scale distributed systems.

This role is for a Collections Manager at Grafana Labs, focusing on optimizing the end-to-end collections process for accounts receivable. The position involves driving timely cash receipts, minimizing bad debt, and managing customer relationships. The ideal candidate is systems-minded, passionate about automation, and eager to scale collections processes in a growing SaaS environment. While the role mentions leveraging AI for process improvements, its core function is in financial operations and collections, not AI development.

This role is for an Observability Architect at Grafana Labs, focusing on post-sales technical partnership with key customers. The architect will design and guide the implementation of observability solutions, build strategic relationships with technical stakeholders, and represent the voice of the customer internally to influence product feedback and roadmap. The role involves hands-on technical work, troubleshooting, advising on best practices, and driving customer adoption of Grafana's product suite.

This is an Enterprise Account Executive, Growth role at Grafana Labs, focused on prospecting and growing existing business within accounts in Germany. The role involves managing the full sales cycle, from prospecting to account management, and meeting sales goals. It requires a strong background in infrastructure technology sales and fluency in English and German.

This role is for an Observability Architect at Grafana Labs, focusing on post-sales technical partnership and customer success. The architect will design and guide the implementation of observability solutions, build strategic relationships with customers, and represent the voice of the customer internally to shape product feedback. The role requires deep technical expertise in systems thinking and architecture design, with a focus on embedding Grafana's technology into mission-critical systems.

This role is for a Senior Solutions Engineer at Grafana Labs, a company focused on open-source observability tools. The Solutions Engineer acts as a customer-facing product expert, enabling growth by educating customers, delivering technical presentations, and translating customer requirements into solutions using Grafana Labs technology. They partner with sales, provide feedback to product/engineering, and contribute to enablement materials. The role requires strong technical pre-sales experience, excellent communication skills, and a technical mindset. While the company works with observability data (metrics, logs, traces), the role itself is not directly building AI models but rather selling and supporting a product that may leverage AI or be used in AI-related contexts by customers.

This role is for a Senior Product Marketing Manager at Grafana Labs, focusing on creating Go-To-Market programs for their observability products. The position involves defining product value, messaging, and strategy, creating customer-facing materials, managing product launches, conducting research, and enabling sales teams. While Grafana Labs is an AI company, this specific role is in product marketing and does not involve building or shipping AI models.

This role is for a Senior Product Marketing Manager at Grafana Labs, focusing on creating Go-To-Market programs and defining messaging and positioning for Grafana Labs' products. The role involves teaching Product Managers and Engineers about growth and demand, and codifying product marketing knowledge. It requires both strategic and tactical execution, including creating materials for customer evaluation and adoption, managing product launches, conducting research, and owning customer lifecycle campaigns.

Senior Product Marketing Manager responsible for creating Go-To-Market programs, defining messaging and positioning, and teaching Product Managers and Engineers about growth and demand. The role involves hands-on tactical execution, customer research, and owning product launches and lifecycle campaigns.

This role is for a Senior Product Marketing Manager at Grafana Labs, focusing on creating Go-To-Market programs for their AI products. The position involves defining product value, messaging, and strategy, creating customer-facing materials, managing product launches, conducting research, and enabling sales teams. The role requires experience in product marketing, technical audience marketing, and a passion for open source and infrastructure technologies. The compensation range in the UK is £103,958 - £124,750.

Senior Product Marketing Manager at Grafana Labs, responsible for creating Go-To-Market programs, defining product value, messaging, and positioning for technical audiences. The role involves teaching Product Managers and Engineers about growth and demand, codifying product marketing knowledge, and executing tactical marketing activities. Focuses on open source, cloud native, and infrastructure technologies within the observability domain.

Senior Product Marketing Manager responsible for creating Go-To-Market programs, positioning Grafana Labs products, and teaching Product Managers and Engineers about growth and demand. The role involves defining product value, messaging, and go-to-market strategy, creating materials for customer adoption, owning new product launches, conducting research, and shaping customer lifecycle campaigns.

Grafana Labs is seeking a Senior Deal Manager to partner with Go-to-Market and Finance teams. This role will focus on shaping value and pricing positioning, structuring and negotiating complex deals, and supporting end-to-end deal execution. The position also involves leading pricing and deal analytics to inform decision-making and policy development, aiming to scale the Commercialisation & Pricing function and drive revenue growth.

This role is for a Senior Deal Manager in the UK, responsible for partnering with Go-to-Market and Finance teams to shape value and pricing positioning, structure and negotiate complex deals, and support end-to-end deal execution. The role also involves leading pricing and deal analytics to inform decision-making and policy development, and driving strategic initiatives for the Commercialisation & Pricing function. It requires expertise in deal structuring, negotiation, bookings policies, and revenue recognition for enterprise B2B SaaS.

Enterprise Account Executive focused on growing existing business within the Southeast region for Grafana Labs, a company specializing in open-source observability tools. The role involves identifying, nurturing, and closing opportunities with existing customers, managing forecasts, and tracking customer data, with a consultative sales approach.

This role is for a Strategic Account Executive at Grafana Labs, responsible for prospecting and closing new business in the East region. The role involves managing the full sales cycle, understanding customer needs, and articulating the value of Grafana Cloud and Grafana Enterprise. A technical background and experience selling technical products are preferred.

Growth Account Director role at Grafana Labs, focusing on prospecting and expanding business within existing West Coast accounts. Responsibilities include identifying opportunities, nurturing relationships, managing forecasts, and closing deals. Requires 5+ years of infrastructure technology sales experience and a history of consistent goal achievement. Familiarity with Salesforce and open-source technology is a plus.

This role is for a Senior Solutions Engineer in Italy, focusing on customer-facing product expertise to drive Grafana Labs' growth. The engineer will educate customers, deliver demos and presentations, and partner with sales to close opportunities. They will translate customer requirements into solutions using Grafana Labs technology and provide feedback to product and engineering teams.