Intercom
Enterprise · AI customer service
- Founded
- 2011
- Website
- intercom.com
Currently tracking 32 active AI roles, up 13% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $142k–$280k (avg $198k).
Enterprise · AI customer service
| Title | Stage | AI score |
|---|---|---|
| AI Infrastructure Engineer The AI Infrastructure Engineer will build and scale the systems for training and serving Intercom's AI products, focusing on model training pipelines and inference services. This role involves GPU-level performance optimization and collaboration with ML scientists to bring cutting-edge methods to production. | ServePost-train | 9 |
| AI Infrastructure Engineer Intercom is seeking Senior+ AI Infrastructure Engineers to build and scale the systems for training and serving their AI products, focusing on model training pipelines and inference services, with an emphasis on GPU performance and reliability at scale. | ServePost-train |
| 8 |
| AI Infrastructure Engineer This role focuses on building and scaling the AI infrastructure for training and serving large transformer and LLM models, including GPU-level performance optimization for both training and inference pipelines. The engineer will collaborate with ML scientists to bring cutting-edge methods to production and ensure high reliability and low latency for customer-facing AI experiences. | ServePost-train | 8 |
| Engineering Manager, AI Models Infrastructure Engineering Manager for AI Models Infrastructure team, responsible for building and operating the foundational infrastructure for training and running AI models at scale. Requires prior experience in AI and leading infra/platform teams. | Serve | 8 |
| Engineering Manager, AI Models Infrastructure Engineering Manager for AI Models Infrastructure team, responsible for building and operating the foundational infrastructure for training and running AI models at scale. Requires prior experience in AI and leading infra/platform teams. | Serve | 8 |
| Engineering Manager, AI Models Infrastructure Engineering Manager for AI Models Infrastructure team, responsible for building and operating the foundational infrastructure for training and running AI models at scale. This is a technical leadership role requiring prior experience in AI and infrastructure/platform teams. | Serve | 8 |
| Engineering Manager, AI Models Infrastructure Engineering Manager for AI Models Infrastructure team, responsible for building and operating the foundational infrastructure for training and running AI models at scale. This is a technical leadership role requiring prior experience in AI and infrastructure/platform teams. | Serve | 7 |
| Senior Product Engineer, AI Platform Senior Product Engineer, AI Platform at Intercom, a company focused on AI-powered customer service. The role involves building and scaling the AI infrastructure platform that supports Intercom's AI products, working closely with ML engineers and scientists to bring models to production. The focus is on creating robust, scalable systems and framework-level code that enables rapid adaptation to AI advancements while ensuring customer service quality. | Serve | 7 |
| Senior Product Engineer - AI Platform Senior Product Engineer for Intercom's AI Infrastructure team, focusing on building and scaling the platform that powers their AI products. This role involves working closely with ML engineers and scientists to bring AI features from prototype to production, ensuring robustness and scalability. The team aims to adapt quickly to AI advancements while maintaining service quality and safety for customers. | Serve | 7 |