Intercom
Enterprise · AI customer service
- Founded
- 2011
- Website
- intercom.com
Currently tracking 32 active AI roles, up 13% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $142k–$280k (avg $198k).
Enterprise · AI customer service
| Title | Stage | AI score |
|---|---|---|
| Staff AI Product Manager Staff AI Product Manager at Intercom to shape the vision, strategy, and roadmap for core AI systems powering their AI agent (Fin) and other AI features. This role involves deep understanding of customers, business, and AI technology, collaborating with ML scientists and engineers to turn advanced AI capabilities into high-value product experiences, and taking AI concepts from exploration to production launches. The role requires strong AI/technical fluency, excellent product judgment, sharp problem framing, ability to build world-class products, and strong communication/leadership skills. | Ship | 8 |
| Staff AI Product Manager Intercom is seeking a Staff AI Product Manager to define the vision, strategy, and roadmap for their core AI systems that power their AI agent, Fin, and other AI features. The role involves working at the intersection of AI research, product development, and customer needs to build world-class AI products. The ideal candidate will have strong AI/technical fluency, excellent product judgment, sharp problem framing skills, and the ability to build and ship high-quality AI products. |
| ShipAgent |
| 8 |
| Staff AI Product Manager Intercom is seeking a Staff AI Product Manager to define the vision, strategy, and roadmap for their core AI systems that power their AI agent, Fin, and other AI features. The role involves working at the intersection of AI research, product development, and customer needs to build world-class AI products. The ideal candidate will have strong AI/technical fluency, excellent product judgment, sharp problem framing skills, and the ability to build and ship high-quality AI products. | ShipAgent | 8 |