Iterable

Director of Engineering to lead the Nova organization, focusing on building and operating core AI-driven systems and enabling other teams to develop and ship AI-based features. The role involves setting technical direction for AI-powered product capabilities and shared AI infrastructure, driving end-to-end delivery, and establishing reusable platforms. Requires experience in building and operating production AI/ML systems at scale, with a focus on Enterprise-Grade reliability, Context Engineering, RAG, retrieval-ranking, and evaluation frameworks for grounding AI agents. Experience with LLM-based, agentic or autonomous systems is a plus.

Engineering Manager to lead a team building agentic experiences and integrating AI-powered capabilities into a customer engagement platform. The role involves guiding frontend, backend, and applied engineers on conversational workflows, orchestration layers, and AI-enabled product surfaces, balancing people leadership with technical judgment to deliver high-quality features.

Senior Machine Learning Engineer to build core ML foundations for agentic experiences, focusing on applied ML in production, including retrieval systems, evaluation frameworks, and model integration layers. The role involves designing and implementing components for intelligent interactions, partnering with other engineering teams, and ensuring reliability, scalability, and repeatability of AI features.

This role is focused on developing and executing pricing and packaging strategies for an AI-powered customer engagement platform. The Director will lead the monetization roadmap, design product bundles, and partner with various teams to ensure the company captures value effectively. While the platform uses AI, the role itself is not directly building or researching AI models but rather strategizing around their commercialization.

FP&A Manager role at Iterable, an AI-powered customer engagement platform. This role partners with R&D and Product to support strategic objectives, manage financial planning, forecasting, and performance reporting, with a focus on understanding the financial costs of the SaaS platform's technical components.

Product Manager for Iterable's User Data Platform, focusing on the end-to-end lifecycle of user and event data, from ingestion to intelligent storage and access. The role will shape systems powering messaging and AI features, ensuring data is fast, reliable, and ready for real-time decisioning and agentic journeys.

This role is for a Solutions Consultant at Iterable, an AI-powered customer engagement platform. The role is pre-sales, focusing on understanding prospect goals, crafting solutions, and demonstrating the value of the Iterable platform to marketers, tech teams, product managers, and executives. It requires strong communication, technical, and problem-solving skills, and involves collaboration across Sales, Product, Engineering, and Marketing teams.

Iterable is a leading AI-powered customer engagement platform that helps brands create individualized experiences at scale. This role is for a Senior Strategic Business Development Representative who will own pipeline creation within high-value accounts, partnering with AEs to drive new business opportunities. Responsibilities include navigating complex organizations, engaging senior stakeholders, leveraging data and personalization, and exceeding quota. The role also involves mentoring new BDRs.

This role is for a Multimedia Producer on the brand and content marketing team. The individual will be responsible for shaping the company's story across video, audio, and motion, using strategy, creativity, and execution. They will build AI-enabled workflows to streamline production and create content that simplifies complex product concepts. The role also involves leading brand shoots, motion graphics, and event coverage, and optimizing presence on platforms like YouTube and Spotify. Experience with Adobe Creative Suite and AI-assisted creative tools is required, along with a portfolio demonstrating storytelling range and technical mastery.

Product Marketing Manager for Iterable's AI-powered customer engagement platform, focusing on data/integrations. The role involves crafting messaging, leading go-to-market strategies, enabling internal teams, and driving customer adoption for technical product areas like APIs, SDKs, and data infrastructure.

Principal Engineer role focused on driving technical strategy and architectural coherence for an AI-powered customer engagement platform. Responsibilities include establishing technical standards, mentoring engineers, and overseeing design documents. Requires experience with Multi-Agent Frameworks, multiple LLMs, and orchestration software like LangGraph.

Senior Full-Stack Engineer to build agentic experiences within the Iterable platform, focusing on end-to-end development of conversational and agent-driven workflows, including interaction surfaces, orchestration layers, and platform integrations.

This role is for a VP of Demand Generation at Iterable, an AI-powered customer engagement platform. The role focuses on driving predictable pipeline growth, accelerating deal velocity, and ensuring operational excellence across the marketing organization. It involves owning global demand programs, marketing operations, and analytics, and requires strong leadership and cross-functional collaboration.

Senior Infrastructure Engineer role focused on building and operating large-scale, cloud-native systems on AWS and Kubernetes, specifically managing EKS lifecycle, multi-tenant isolation, regional consistency, and Elasticsearch cluster management. The role emphasizes reliability, cost optimization, and automation for a customer engagement platform that utilizes AI.

Senior Software Engineer role at Iterable, focusing on building and enhancing a scalable, reliable, multi-tenant customer engagement platform. Responsibilities include designing and developing software, architecting solutions for scale, improving data observability, and automating Elasticsearch cluster management. Requires proficiency in Scala/Java, experience with Elasticsearch, NoSQL/SQL databases, and building production-ready applications.

Software Engineer II at Iterable, a customer engagement platform company. The role focuses on developing and maintaining the pipeline for delivering messages to end-users, contributing to a scalable platform that reaches millions of users. Requires proficiency in Scala/Java, experience with production-ready web applications, and familiarity with databases like Elasticsearch and Postgres.

Senior Software Engineer role at Iterable, a company providing an AI-powered customer engagement platform. The role focuses on owning and architecting the backend of the platform, collaborating on new features, improving processes, and mentoring team members. Requires experience in scalable web applications, modern programming languages (Scala/Java), and databases like Elasticsearch/Postgres.

Iterable is seeking a Salesforce Developer to provide operational support for their AI-powered customer engagement platform. The role focuses on scaling and maintaining Go-To-Market systems, including Salesforce, Outreach, Gong, CPQ, and others. Responsibilities include managing integrated applications, documenting technical specifications, architecting administrative solutions, supporting GTM tools, managing reports and dashboards, and acting as a subject matter expert in Quote-to-Cash products. The role also involves collaborating with stakeholders, monitoring system health, and maintaining data cleanliness.

This role is for an Enterprise Account Executive at Iterable, a company that provides an AI-powered customer engagement platform. The role involves targeting new business opportunities, leading the sales cycle, and collaborating with internal teams. The ideal candidate has SaaS sales experience, technical aptitude, and experience selling complex solutions to C-suite executives. Experience in marketing automation is a plus.

This role is for a Junior Deal Desk Analyst at Iterable, an AI-powered customer engagement platform. The analyst will be responsible for reviewing, structuring, evaluating, approving, and closing company contracts to ensure alignment with business, legal, and finance requirements, calculating margins, enforcing best practices, and supporting sales with quote and order form creation. The role requires experience in Revenue Operations and CRM (Salesforce.com), attention to detail, collaboration skills, and a willingness to learn. Bonus points for Deal Desk, CPQ, or email marketing software experience. The role is a 6-month contract position.

Senior Software Engineer on Team Q, managing high-scale queueing systems (1 million publishes/sec) and building next-generation queueing libraries for real-time traffic prioritization and workload scheduling. Focus on asynchronous systems, queueing technology, and performance optimization.

Manager, Engineering (Audience) at Iterable, a customer engagement platform. The role leads a team responsible for audience definition, segmentation, and management, focusing on core services and product surfaces for customer data exploration and audience activation. Requires strong technical judgment, people leadership, and experience in SaaS environments, particularly with large-scale, data- and privacy-sensitive systems. Emphasis on reliability, guardrails, and driving execution.

Staff Software Engineer to own and evolve core Data In Flight services, focusing on reliability, performance, and cost. The role involves leading the Elasticsearch strategy for a multi-tenant live user and event data platform, designing and enforcing platform contracts, and providing senior technical leadership. This is a hands-on IC role acting as a platform product owner for application teams.

This role is for a Director, Brand & Content Strategy at Iterable, an AI-powered customer engagement platform. The position focuses on defining and leading the company's brand strategy, narrative, creative direction, and content across various touchpoints. The goal is to enhance market positioning, drive integrated brand campaigns, and measure brand impact. The role involves team leadership and collaboration with internal teams and external agencies. While the company utilizes AI, this specific role is not directly involved in building or researching AI/ML models.

This is an Enterprise Account Executive role for Iterable, an AI-powered customer engagement platform. The role involves targeting new business opportunities, leading the sales cycle, and collaborating with internal partners to close net-new sales opportunities. The ideal candidate has SaaS sales experience, technical aptitude, and experience selling complex business applications at the C-suite level. The company emphasizes a growth mindset and offers a competitive compensation package.

This is a Business Development Representative role at Iterable, an AI-powered customer engagement platform. The role focuses on prospecting, lead development, and generating sales-ready opportunities through multi-channel outreach. It requires experience in SaaS BDR roles and familiarity with sales tools like Salesforce and Outreach.io. The company emphasizes its AI capabilities and values a growth mindset and collaboration.