Iterable

Director of Engineering to lead the Nova organization, focusing on building and operating core AI-driven systems and enabling other teams to develop and ship AI-based features. The role involves setting technical direction for AI-powered product capabilities and shared AI infrastructure, driving end-to-end delivery, and establishing reusable platforms. Requires experience in building and operating production AI/ML systems at scale, with a focus on Enterprise-Grade reliability, Context Engineering, RAG, retrieval-ranking, and evaluation frameworks for grounding AI agents. Experience with LLM-based, agentic or autonomous systems is a plus.

Engineering Manager to lead a team building agentic experiences and integrating AI-powered capabilities into a customer engagement platform. The role involves guiding frontend, backend, and applied engineers on conversational workflows, orchestration layers, and AI-enabled product surfaces, balancing people leadership with technical judgment to deliver high-quality features.

Senior Machine Learning Engineer to build core ML foundations for agentic experiences, focusing on applied ML in production, including retrieval systems, evaluation frameworks, and model integration layers. The role involves designing and implementing components for intelligent interactions, partnering with other engineering teams, and ensuring reliability, scalability, and repeatability of AI features.

Principal Engineer role focused on driving technical strategy and architectural coherence for an AI-powered customer engagement platform. Responsibilities include establishing technical standards, mentoring engineers, and overseeing design documents. Requires experience with Multi-Agent Frameworks, multiple LLMs, and orchestration software like LangGraph.

Senior Full-Stack Engineer to build agentic experiences within the Iterable platform, focusing on end-to-end development of conversational and agent-driven workflows, including interaction surfaces, orchestration layers, and platform integrations.