Technical Project Manager responsible for end-to-end project management and delivery of technical deliverables for assigned clinical trials within a specific drug/vaccine program. This includes developing and managing technical project plans from design through production deployment and change management, collaborating with functional areas to secure resources, and engaging with cross-functional stakeholders. The role also involves serving as a point of contact for in-life maintenance, managing change requests, customer expectations, facilitating decision-making, and performing risk management.

This role is for a Senior Analyst in Order to Cash at Merck, managing the end-to-end order process, customer requests, and internal coordination. It involves order capture, fulfillment, delivery confirmation, and post-delivery support, with a focus on accuracy, timeliness, and customer satisfaction. The role also includes processing credits/debits, assisting with claim disputes, and driving process improvements within the SAP environment.