Merck

This role focuses on identifying, designing, and delivering technology-enabled solutions for clinical trial operations, including automation, analytics, and AI initiatives. The Senior Business Analyst will lead the development of business cases, oversee the delivery of country-level tools and solutions (such as dashboards, workflow automation, RPA, and AI-assisted processes), and ensure compliance with regulations. The role emphasizes measurable impact through KPIs and change enablement, with a focus on improving efficiency, quality, and compliance in clinical trials.