Senior Manager, GenAI & Agentic AI Tech Lead at Merck, responsible for driving the delivery and integration of GenAI and automation capabilities within Global Support Functions. This hands-on role involves technical solution design, architecture, writing production code, building and deploying services, and ensuring operational stability for end-to-end GenAI and agentic AI solutions. The role requires collaboration with various teams, continuous refinement of RAG architectures, design of agentic workflows, and implementation of testing and observability.

This role focuses on designing, delivering, and optimizing Quality Management capabilities on the Veeva Vault QMS platform, with a significant emphasis on integrating AI and Agentic AI use cases within a regulated healthcare environment. Responsibilities include leading QMS transformation programs, delivering AI/Agentic AI solutions for classification, root cause analysis, risk prediction, and document review, managing DevOps pipelines, performing hands-on configuration and validation, and stakeholder management. The role requires experience with Veeva QMS, product management, and implementing AI/Agentic AI solutions in a GxP compliant manner.