Head of AI Platform, GM role at MongoDB to lead the development and scaling of a new AI Applications Platform. This intrapreneurial role involves owning the business, vision, and execution of the platform, acting as the CEO of the product line. Responsibilities include defining technical architecture, building a team, scaling the platform, and managing P&L, R&D, and GTM strategy. Requires deep understanding of AI landscape, foundation models, embeddings, vector databases, and experience building scalable cloud/SaaS products and leading large cross-functional organizations.

This role leads the AI strategy and transformation for post-sales customer support, aiming to make it an AI-first, automation-led organization. Responsibilities include defining an AI roadmap, architecting conversational AI platforms, implementing intelligent automation, developing predictive analytics, and owning the support technology stack. The role requires strong technical depth in AI, RAG, and enterprise integration, along with strategic leadership and change management skills.