Nintex

Senior Customer Success Manager at Nintex, a company focused on process intelligence and automation. The role involves driving product adoption, value realization, and retention for a complex customer portfolio, managing customer health, and partnering cross-functionally to ensure customer outcomes. Responsibilities include account planning, onboarding, enablement, relationship development, value realization, and supporting renewals, expansion, and modernization efforts. The role acts as a liaison between customers and internal teams, influencing product strategy.