PayPal currently has 26 active AI-related job listings. The majority of these roles, 46%, are focused on agents, with serving infrastructure and data roles also representing significant portions. Engineering is the primary function for these hires, with the United States being the dominant hiring country. Frequent tech tags include model_serving, agent_orchestration, and inference_infra. In the last 30 days, PayPal has posted 12 new AI roles, representing a 500% increase compared to the previous 30-day period.
Currently tracking 20 active AI roles, down 49% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $118k–$359k (avg $241k).
PayPal currently has 19 active AI-related roles in our index. The most common open titles are: Sr Machine Learning Engineer (6), Director, Director, ML Engineering & Agentic Systems, Director, Product Management, Lead Product Manager – Risk Decisioning Platform, Machine Learning Engineer. Most positions are in Engineering and Product.
PayPal's active AI hiring is concentrated in: agents (37%), application (26%), data (21%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
PayPal is hiring AI talent in: United States (16 roles), Ireland (3 roles).
Job postings at PayPal most frequently reference: model serving, agent orchestration, recommender systems, inference infra, tool use.
In the past 30 days, PayPal has posted 15 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Customer Care Rep - Spanish Bilingual PayPal is seeking a Customer Care Representative who is fluent in Spanish and English to join their Customer Solutions Operations team. The role involves assisting customers, resolving inquiries, and providing accurate and timely support using modern communication and technology tools. Responsibilities include answering calls and emails, tracking inquiries, documenting responses, and following up on tickets. The ideal candidate will have strong communication skills, the ability to multitask, and at least 2 years of customer service experience. | — | 0 |
| Supervisor, Customer Care - Spanish Bilingual Supervisor for a customer care team, focusing on coaching, performance, quality, and achieving KPIs. Requires Spanish bilingual skills and experience in a leadership role within customer service. | — | 0 |
| Sr Coordinator, Risk Operations This role is a Sr Coordinator for Risk Operations at PayPal, focusing on reviewing customer accounts related to identity verification, sanctions, disputes, chargebacks, abuse, and fraud. The individual will make independent decisions to resolve customer and merchant issues while maintaining efficiency and adhering to risk operations policies and procedures. Experience in KYC, KYB, and Name Change is preferred. |
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