Replit

Enterprise/Strategic Field Engineer for Replit, a platform for agentic software creation. This hybrid role focuses on high-impact pre-sales (closing technical evaluations) and post-sales (driving adoption, expansion, retention) for strategic accounts. Responsibilities include technical discovery, live application building, connecting agents to customer data via MCP servers, configuring enterprise governance and guardrails, and leading infrastructure strategy. Post-sales duties involve production setup, technical enablement, building design systems, driving viral growth, identifying expansion opportunities, and conducting value-based QBRs. Requires strong customer-facing experience, Replit proficiency, enterprise SaaS background, live building capabilities, and coding skills.

Business Development Representative for Replit, an agentic software creation platform. The role focuses on generating sales opportunities by identifying and qualifying potential customers, articulating Replit's value proposition (creating software with natural language), and scheduling meetings for Account Executives. Prior technical experience or interest in AI is a plus.

Enterprise Account Manager for Replit, an agentic software creation platform. Focuses on customer retention, expansion, and success, particularly with AI-powered features. Requires SaaS/developer tools experience and strong client-facing skills.

Enterprise Account Executive for Replit, an agentic software creation platform. This role focuses on new client acquisition, evangelizing the platform's value proposition, conducting product demonstrations, and managing the sales cycle. Prior SaaS or developer tools experience is preferred, along with strong communication and technical aptitude.

Lead and manage a premium support engineering team for Replit, an agentic software creation platform. This player-coach role involves direct case handling, escalation management, process refinement, and cross-functional collaboration with Engineering, Product, and Sales to ensure exceptional support for Pro and Enterprise customers. The role will shape how premium support adapts to new products and AI-assisted workflows.

This role is for a Premium Support Engineer at Replit, a company focused on AI-driven software development. The engineer will provide high-priority technical support to premium customers, diagnose and resolve complex issues, manage customer communications during incidents, and contribute to internal tooling and automation. The role involves collaborating with Product, Engineering, and Sales teams to ensure a high-quality customer experience and will operate effectively in ambiguity and drive clarity for the team, especially with AI-assisted workflows.