Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Enterprise · CRM
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| SMTS/LMTS - AI ML Engineers Salesforce is seeking an AI/ML Engineer to join their Agentic AI team, focusing on Data Management and building scalable AI solutions like Agents, AI Copilots, Chatbots, AI Planners, and RAG solutions. The role involves technical leadership, architectural guidance, and driving the full SDLC for Agentic AI products within an enterprise context. | AgentData | 9 |
| Data Scientist Salesforce is seeking a Senior Member of Technical Staff (SMTS) to lead the data science and software systems for predictive and agentic intelligence in Sales Cloud. The role involves designing, training, and deploying ML models for use cases like opportunity scoring and deal-risk detection, building and operationalizing agentic workflows with LLM-as-judge evaluations, and exploring new technologies like RAG and prompt tuning. The position also includes mentoring junior engineers and partnering with Product Management on roadmap development. |
| AgentPost-train |
| 8 |
| Director, Product Management Director of Product Management to lead next-generation AI initiatives and drive the strategy of AI-first, collaboration-first, and platform-centric innovations across Employee Service portfolio (ITSM and HRSD). Role involves building and scaling enterprise-grade Agentic AI systems, integrating LLMs, defining autonomous workflows, and translating industry trends into product features. | Agent | 8 |
| Principal Member of Technical Staff (PMTS) – Core Metadata Platform (Informatica CDGC) Salesforce is seeking a Principal Member of Technical Staff for their Core Metadata Platform team, focusing on building the backend systems that enable autonomous AI agents to interact with enterprise metadata. The role involves architecting solutions for the Agentic Enterprise, scaling RAG pipelines, mitigating LLM hallucinations, designing guardrails for agentic actions, and ensuring extreme scale and security for AI-driven workflows. | Agent | 8 |
| Senior Security Engineer Salesforce is seeking a Senior Security Engineer to build autonomous security agents for their Agentic SOC. This role involves architecting agentic workflows, developing autonomous response capabilities using Apex, Python, or Java, and building the orchestration systems that allow agents to reason, use tools, and remediate threats at scale. The role bridges traditional security engineering with generative AI, focusing on the reasoning engines and tool-use frameworks for autonomous SOC operations. | Agent | 8 |
| Performance Engineer - MTS Software Engineer role focused on building internal AI-powered productivity tools and agentic experiences to solve performance problems for engineering teams. Responsibilities include developing AI agents for triaging issues, automating performance analysis, and instrumenting systems to measure AI agent performance. Requires strong software engineering fundamentals, ML/AI knowledge (LLMs, NLP, inference, fine-tuning, agentic workflows), and Python experience. | Agent | 8 |
| AI Technical Architect - Agentforce & Data 360 Salesforce is seeking an AI Technical Architect to lead enterprise AI transformation initiatives, focusing on designing, deploying, and scaling intelligent Agentforce solutions. The role involves owning end-to-end technical architecture for agent ecosystems, including orchestration models, tool integrations, reasoning flows, and multi-agent patterns, as well as advising customers and guiding delivery execution. Experience with Salesforce implementations, agentic systems, and data foundations for AI is required. | Agent | 8 |
| Software Engineering LMTS- ML Engineer Machine Learning Engineer to build next-generation agentic AI platforms, working with Data Scientists, Software Engineers, and product managers to design, implement, and iterate agentic AI systems. The role involves innovating at the frontier of the field to create new solutions and define new product categories with significant customer impact. | Agent | 8 |
| Software Engineering PMTS Senior Engineering contributor on the Agentforce platform team, owning the architecture, design, and execution of the Agentic AI platform and applications. Collaborates with software engineers, data scientists, product managers, and data teams to build and turn cutting-edge architecture and research into scalable, production-ready systems. Focuses on backend systems, data pipelines for training and inference, translating user needs into technical requirements, setting technical direction, mentoring engineers, and driving ML best practices. | AgentServe | 8 |
| Software Engineering PMTS Senior Engineering contributor on the Agentforce platform team, owning the architecture, design, and execution of their Agentic AI platform and applications. Collaborates with software engineers, data scientists, and product managers to build scalable, production-ready systems. Focuses on backend systems, data pipelines for training and inference, and driving ML best practices. | AgentServe | 8 |
| AI Forward Deployed Engineer (Senior/Lead/Principal) Salesforce is hiring Senior Forward Deployed Engineers to design, build, and deploy complex agentic AI solutions directly inside enterprise customer environments. This role involves technical ownership, AI-supported engineering using tools like Cursor and Claude, influencing product roadmaps, and continuous innovation with emerging AI tools. Responsibilities include owning end-to-end build and deployment of agentic AI solutions, designing agent logic, tool calls, multi-agent orchestration, guardrails, and managing the data lifecycle for AI applications. | Agent | 7 |
| Agentforce Technical Architect Salesforce is seeking an Agentforce Technical Architect to design and manage the delivery of complex AI Salesforce solutions for customers. This role involves translating business requirements into architected solutions, building accelerators for the agentic platform, conducting feasibility research for new AI use cases, and leading technical design sessions. The architect will oversee the technical delivery of custom development, integrations, and data migration for AI implementations, ensuring solutions are scalable and long-term. Key responsibilities include hands-on experience with agentic frameworks, prompt engineering, RAG, agent development, security, guardrails, deployment, testing, and performance monitoring. | Agent | 7 |
| Principal Software Engineer - PMTS Salesforce is seeking a Principal Member of Technical Staff (PMTS) to join the Data Detect engineering team. This role will focus on building the next-generation of Salesforce Privacy and Security products, specifically owning the architecture and technical direction for a product that automatically scans, identifies, and classifies sensitive and personally identifiable information (PII) within Salesforce org data. The role involves leading the design and integration of AI-powered detection capabilities, including batch inference APIs and NER libraries, and evolving both pattern-based and AI-based PII detection engines. The candidate will also drive performance engineering, implement monitoring, and collaborate with cross-functional teams to ensure quality, performance, security, and observability. | AgentPost-train | 7 |
| Senior Product Manager - Customer Health Platform Salesforce is seeking a Senior Product Manager to lead the Customer Health Platform, a new AI-powered product aimed at providing customers with a unified view of their security posture, technical health, and customization complexity across multiple Salesforce orgs. The role involves owning product strategy, roadmap, and delivery, working with engineering and AI research teams, and engaging with customers to define requirements. The ideal candidate has deep technical fluency in AI/ML infrastructure, experience managing AI models in production, and a strong understanding of AI evaluation frameworks. | Agent | 7 |
| Senior Product Manager Senior Product Manager for Salesforce's MuleSoft Intelligent Document Processing (IDP) product, which uses AI for document understanding, extraction, and classification. The role involves defining product roadmaps, partnering with engineering, coordinating across Salesforce teams, and supporting go-to-market efforts. The candidate will leverage AI tools for daily work and champion AI-powered workflows. | Ship | 7 |
| Software Engineering Architect Salesforce is seeking a Principal Member of Technical Staff/Software Architect to lead the architectural design and technical implementation of critical, large-scale systems. This role involves building and shipping production-grade software with AI as a core part of the development workflow, designing systems where AI agents integrate into human workflows, and contributing to shared system context for AI reliability. The candidate will also critically evaluate code (human or AI-generated) and drive technical excellence across the organization. | Agent | 7 |
| Software Engineering MTS (Full Stack) - AI Generalist (Demo Tools & Platform Engineering) Salesforce is seeking a Software Engineering MTS (Full Stack) to join their AI Generalist team, focusing on Demo Tools & Platform Engineering. The role involves designing and building internal AI-powered platforms, including full-stack applications, scalable backend services, and LLM-powered agents. Responsibilities include developing agent orchestration, tool integration, RAG systems, and working with both frontend and backend technologies to deliver end-to-end solutions for internal workflows and demo experiences. | AgentServe | 7 |
| Senior Manager, Software Engineering This role is for a Senior Manager of Software Engineering at Salesforce, focusing on leading teams that build and integrate AI agents into customer workflows. The role emphasizes using AI tools in development, prompt engineering, and managing the delivery of AI-powered features. The manager will also contribute to shared system context for AI and evaluate AI-generated code. | AgentServe | 7 |
| Software Engineering LMTS Salesforce is seeking an experienced Software Engineer to build and ship production-grade software with AI as a core part of the development workflow. The role involves designing and orchestrating complex, scalable systems where AI agents integrate into human workflows, making architectural decisions, contributing to all phases of the SDLC, and building efficient components within a SaaS cloud environment. The engineer will also contribute to shared system context for AI reliability and critically evaluate code, including AI-generated code. | Agent | 7 |
| AI Engineer(Backend)- LMTS/SMTS/MTS AI Engineer role focused on building and optimizing AI applications and agentic systems for enterprise use cases within the Salesforce ecosystem. The role involves designing, fine-tuning, and integrating LLMs and AI frameworks like Langchain into critical workflows, with a strong emphasis on backend engineering and production-grade software development. | Agent | 7 |
| Director of Product Management - Content Management Platform Salesforce is looking for a Director of Product Management to lead the evolution of their Content Management Platform and the delivery of an AI Content Operations Agent. This role involves defining and executing product strategy for an internal AI Agent that evaluates content quality, ownership, performance, SEO health, and brand compliance, aiming to replace manual audits with automated workflows. The role also involves guiding the development of a headless WordPress platform and ensuring integrations with Salesforce and other enterprise systems. | Agent | 7 |
| Senior Financial Analyst (AI & Process Transformation) Salesforce is seeking a Senior Financial Analyst to drive AI and process transformation within their finance department. This role involves developing and implementing AI-driven automated workflows for core financial processes, partnering with stakeholders, and leveraging agentic workflows and AI tools to enhance compliance and operational efficiency. The ideal candidate will have experience with AI, RPA, agent development kits, and coding languages like SQL and Python. | Agent | 7 |
| Principal Solution Engineer - AI and Data Cloud This role is for a Principal Solution Engineer focused on AI and Data Cloud at Salesforce. The primary responsibility is to act as a senior technical leader and trusted advisor to customers, designing and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. The role involves pre-sales technical design, shaping best practices for generative AI and agent interoperability, building prototypes, developing thought leadership content, and advising on data integration and architecture decisions. It requires deep expertise in Salesforce, external agent ecosystems, prompt engineering, and modern cloud data platforms. | Agent | 7 |
| Principal Software Engineer / PMTS - Fullstack Salesforce's Einstein Bots & Agentforce team is seeking a Principal Software Engineer to design, build, and own end-to-end features for their AI-powered customer service platform. This role involves evolving conversational AI systems, enhancing NLU and LLM reasoning engines, and building tooling for intelligent agents. The engineer will focus on robust, low-latency systems, service health, and mentoring junior engineers, contributing to a large-scale enterprise solution impacting millions of users. | AgentServe | 7 |