Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Enterprise · CRM
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Principal Agentic Data Systems Engineer Salesforce is seeking a Principal Agentic Data Systems Engineer to architect and manage a private ecosystem of autonomous agents for ETL, synthetic data generation, automated QA, and predictive modeling. This role involves designing multi-step reasoning architectures, verification protocols, and managing hand-off protocols between specialized AI agents, acting as a central anchor for a hybrid human-agent intelligence unit. The engineer will also develop and maintain Model Context Protocol (MCP) servers for agent access to data sources. | AgentData | 9 |
| AI Engineer - Forward Deployed Engineer (Multiple Levels) Salesforce is seeking an AI Engineer - Forward Deployed Engineer to design, develop, and implement bespoke AI solutions leveraging their Agentforce platform and other technologies. The role involves end-to-end technical delivery, removing technical blockers, building AI solutions with LLMs and intelligent agents, data configuration and integration, and driving innovation on the Agentforce platform. Requires strong programming skills, hands-on experience with AI/LLM technologies, and data platforms. |
| Agent |
| 8 |
| Machine Learning Platform Engineer Lead AI Platform Engineer responsible for building, maintaining, and scaling the core infrastructure, platform services, and CI/CD pipelines that underpin machine learning initiatives and product launches. This role emphasizes using AI tools (like Claude Code and autonomous agents) to accelerate development workflows, infrastructure-as-code, and platform component development. The engineer will also build and curate an internal AI tool and skills marketplace and ensure security and compliance for AI tooling. | AgentServe | 8 |
| Principal AI Engineer Seeking a Principal AI Engineer to build and maintain the ML/AI platform powering autonomous AI agents at enterprise scale. This role focuses on agent harness infrastructure, sandboxed execution, evaluation frameworks, CI/CD pipelines for agent deployment, and overall platform architecture and reliability. The goal is to enable the development, testing, and trusted production deployment of AI agents across various Salesforce verticals. | AgentEval Gate | 8 |
| Lead AI Engineer Lead AI Engineer to drive the development of next-generation AI and ML systems, focusing on building an agent flywheel with self-improving feedback loops. The role involves designing and implementing feedback loops for agent evaluation and optimization, developing production ML models and AI agents that combine LLM reasoning and tool usage, and engineering data pipelines for training and evaluation. Emphasis on closing the loop from production signals to model improvements and building hybrid systems blending deterministic logic, model-based scoring, and LLM generation. | AgentPost-train | 8 |
| AI Builder, Emerging Talent Salesforce is seeking early-career AI Builders to design, develop, and deploy agentic solutions for Fortune 500 companies. This role involves building AI agents that take real actions, designing agent intelligence (prompts, reasoning, tool calls), supporting the technical lifecycle, and collaborating with clients to create agentic solutions. The program emphasizes hands-on technical skill development, mentorship, and real-time customer impact. | Agent | 8 |
| Lead Agentic Data Systems Engineer Lead Agentic Data Systems Engineer responsible for architecting and maintaining a private ecosystem of 10+ autonomous agents for ETL, synthetic data generation, automated QA, and predictive modeling. The role involves designing multi-step reasoning architectures, verification protocols, and governance for agents, as well as developing MCP servers for data access. Requires strong Python, SQL, dbt, Airflow, Spark, Snowflake, and agentic framework expertise. | AgentData | 8 |
| AI Platform Engineer Salesforce is seeking a Lead AI Platform Engineer to build, maintain, and scale the core infrastructure and platform services for their ML initiatives. The role emphasizes using AI tools like Claude Code and autonomous agents to accelerate development workflows, infrastructure authoring, and CI/CD pipelines. Responsibilities include developing ML platform components, internal developer tools, and an AI tool marketplace, while ensuring security and compliance. | AgentServe | 7 |
| Lead Data Engineer | Senior Python & SQL Salesforce is seeking a Lead Data Engineer to build and manage data solutions for their Customer Success Data Platform, which supports AI and analytics initiatives. The role involves designing retrieval systems for AI agents, building infrastructure for causal modeling, developing customer identity graphs, modernizing data architecture for AI consumption, and ensuring data quality for real-time insights. The candidate will collaborate with cross-functional teams, lead automation efforts for data delivery pipelines, and integrate with AI orchestration layers. A strong AI-first approach to engineering, including using AI development tools and advanced prompt engineering, is required. | AgentData | 7 |
| Senior / Lead Software Developer | Data Engineer Expert This role focuses on building and managing data solutions for AI agents, including retrieval systems, inference infrastructure, and customer graphs. It involves modernizing data architecture for AI consumption, ensuring data quality for agents, and leading AI integration efforts. The role emphasizes using AI tools in development and designing systems where AI agents integrate into human workflows. | AgentData | 7 |
| Senior Software Engineer Senior Software Engineer role focused on the Customer Success Data Platform, involving full-stack development, AI integration, and orchestrating AI agents into human workflows. The role emphasizes using AI tools in the development process and critically evaluating AI-generated code. | Agent | 7 |
| Software Engineer DET| SSR Salesforce is seeking a Software Engineer to develop and configure Agentforce agents, focusing on building new features, leveraging Salesforce technologies, and ensuring customer support quality. The role involves prompt engineering, testing LLM-based agents, and contributing to an AI-first engineering approach. | Agent | 7 |
| Software Engineer - Keynote Demos Software Engineer for Salesforce's Keynote Demos team, focusing on creating innovative and visually engaging product demonstrations that incorporate AI agents and emerging technologies. The role involves prototyping future features, owning software architecture for demos, and building production-grade software with AI as a core part of the development workflow. | Agent | 7 |
| Senior Software Engineer - Python/SQL Senior Software Engineer role focused on designing, developing, and maintaining integrations and data connectors, with a strong emphasis on leveraging AI tools and agentic systems in the development workflow. The role involves building and orchestrating complex systems where AI agents integrate into human workflows, contributing to shared system context for AI reliability, and critically evaluating AI-generated code. Requires advanced prompt engineering skills and experience with AI development tools. | Agent | 7 |
| Senior Software Engineer– Salesforce Full Stack Developer Senior Software Engineer (SMTS) role focused on designing and developing scalable Salesforce applications, including architecting full stack solutions, API-led integrations, and building AI-powered agents with Agentforce. The role emphasizes leveraging modern AI tools and prompt engineering for development workflows. | Agent | 7 |
| Manager, Instructor-FY27-Q2 Manager for Instructors role at Salesforce, focusing on leading a team to deliver AI-powered customer success courses and workshops. The role involves managing instructors, driving adoption of Salesforce's AI platform, and tracking educational delivery metrics. | — | 5 |
| Salesforce Marketing Cloud & Loyalty Management Technical Architect Salesforce is seeking a Technical Architect for their Marketing Cloud & Loyalty Management division. This role involves designing, implementing, and evolving customer engagement and loyalty solutions using Salesforce products like Marketing Cloud, Loyalty Management, and Data Cloud. The architect will act as a trusted advisor, translate business needs into functional requirements, and support the implementation of marketing automation and loyalty programs. Continuous learning of Salesforce products and AI-driven customer engagement is expected. | — | 5 |
| Sr. Success Architect - Marketing Cloud This role is for a Sr. Success Architect focused on customer migration engagements for Salesforce Marketing Cloud. The primary responsibility is to lead complex migrations, acting as a technical and strategic orchestrator. A key aspect involves driving the adoption of AI agents and automation tools to accelerate discovery, mapping, and code conversion, and using natural-language commands for AI agents to retrieve data and generate reports. While AI tools are used extensively to improve delivery timelines and efficiency, the core deliverable is the successful migration of customer environments to modern cloud architectures, not the development or direct shipment of AI models themselves. | — | 5 |
| Senior Agent Manager, Agentforce & Data 360 This role manages the performance and capabilities of an AI-powered "Help Agent" that resolves customer support cases autonomously. The Senior Agent Manager will own resolution rate outcomes, develop improvement plans, identify new agent skills, and partner with Product and Engineering on roadmap priorities. The role also involves managing scorecards, driving content strategy, and delivering analytics to improve the agent's performance. | Agent | 5 |
| Partner Marketing Strategy & Operations Senior Analyst This role is for a Partner Marketing Strategy & Operations Senior Analyst at Salesforce, focusing on leveraging AI-augmented analytics to drive strategic decisions. The analyst will transform complex data into actionable insights, build dashboards, write SQL queries, and troubleshoot data issues. A key aspect of the role involves using and evaluating AI-assisted tools for analytics, including natural-language-to-SQL workflows and AI-assisted drafting for executive summaries. The role requires strong technical skills in data visualization (Tableau) and SQL, deep familiarity with Salesforce data architecture, and experience with AI-assisted analytics workflows. While the company is AI-focused, the role itself is not directly building AI models but rather using AI tools to enhance analytical processes for marketing and business outcomes. | — | 5 |
| Solutions Product Manager, Agentforce for Financial Services This role focuses on designing and implementing automated business process solutions ('Blueprints') using Salesforce's platform capabilities, partnering with customer-facing teams and AI agents. It involves mapping requirements, identifying automation opportunities, building blueprints with current platform features, working directly with AI agents and prompting tools, testing, documenting, and providing feedback for product enhancements. The role is execution-focused on blueprint creation and process improvement, rather than traditional product feature development. | Agent | 5 |
| Salesforce Developer Salesforce Developer role focused on building next-generation solutions on the Salesforce platform, leveraging AI tools to enhance engineering productivity, code quality, and automate workflows across the SDLC. Requires strong Salesforce development experience with Apex, LWC, and a solid understanding of Salesforce architecture, with a preference for AI-assisted development tools or AI/ML concepts. | — | 5 |
| Software Engineering MTS This role focuses on developing internal technology solutions on the Salesforce platform, with a strong emphasis on integrating AI agents into human workflows and using AI tools within the development process. The candidate will design, develop, test, and enhance applications, collaborate with stakeholders, and critically evaluate AI-generated code. While AI is a core part of the workflow and agent integration is key, the primary deliverable is still within the Salesforce platform, suggesting an applied AI engineering role. | Agent | 5 |
| Salesforce Developer Junior (AMTS) Salesforce is seeking a Junior Salesforce Developer to build next-generation solutions on the Salesforce platform, leveraging AI to accelerate engineering, improve code quality, and enhance productivity. The role involves designing and developing scalable solutions, writing Apex and LWC code, and integrating AI tools into the software development lifecycle. The candidate will also contribute to building shared system context for AI agents and critically evaluate code. Requires 2+ years of Salesforce development experience with Apex, LWC, Aura, and Flows, and hands-on exposure to AI-assisted development tools or a strong understanding of AI/ML concepts. | — | 5 |
| Salesforce Full Stack Developer (MTS) Salesforce is seeking a Full Stack Developer (MTS) to design, develop, and maintain scalable Salesforce applications. The role involves building solutions using Apex, LWC, and integrating APIs. A key aspect is building and implementing intelligent agents using Salesforce Agentforce, orchestrating systems where AI agents integrate into human workflows, and critically evaluating AI-generated code. The role requires a genuine AI-first approach to engineering, using AI tools to accelerate development, and advanced prompt engineering skills. | Ship | 5 |
| LATAM Internship Program | Sales Intern [Mexico] Salesforce is seeking a Sales Intern for their LATAM Internship Program in Mexico City. The role focuses on driving growth in the Latin American market through business development, lead generation, and sales cycle understanding. Interns will manage partner leads, qualify inbound leads, conduct outbound prospecting, collaborate with sales teams, and perform account research. The program offers structured training, mentorship, and career advancement opportunities within Salesforce's AI CRM platform. | — | 5 |
| Success Engineer Salesforce is seeking a Success Engineer to help customers adopt and leverage their AI CRM platform. This role involves technical onboarding, accelerating product adoption, providing mission-critical support for complex issues including AI/Agentforce implementations, and championing best practices. The ideal candidate will have a strong engineering background, experience with enterprise software, and the ability to translate business objectives into technical solutions. | — | 5 |
| Solution Architect Salesforce is seeking a Solution Architect to join their Global Delivery Centre team in Mexico City. This role involves understanding customer business requirements, designing and configuring solutions using Salesforce products, and driving digital transformation. The Solution Architect will work closely with customers and internal teams to deliver strategic engagements, create prototypes, and document solutions. The role requires strong CRM experience, excellent communication and design skills, and expertise in systems analysis and design. | — | 5 |
| Customer Success Manager - Tableau Salesforce is seeking a Customer Success Manager for Tableau in Mexico City. This role focuses on ensuring high-value customers achieve significant ROI with the platform by acting as a trusted advisor and extension of the customer's workforce. Responsibilities include managing customer relationships, driving adoption of Tableau features, providing strategic guidance, and addressing technical concerns. The role requires AI literacy for using AI agents in tasks like meeting summaries and data retrieval, basic prompt engineering, and monitoring AI-driven customer sentiment. | — | 5 |
| Quality Engineering MTS This Quality Engineering role at Salesforce focuses on ensuring platform quality for AI CRM solutions, particularly in back-office and operational processes within financial services. The role involves developing QA protocols, collaborating with development teams, analyzing feedback, and identifying opportunities to use AI tools to improve efficiency and quality. While the company is AI-focused and uses AI tools, the core craft of this specific role is quality engineering and process improvement, not direct AI/ML model development. | — | 2 |
| Team Lead, ES People Services This role is for a Team Lead in Salesforce's Employee Success (HR) department, focusing on providing guidance and support to employees using Salesforce technology. The role involves training and developing a team, analyzing and improving knowledge bases, resolving escalated cases, and leading projects to enhance HR services. It requires strong organizational, time management, and communication skills, with a focus on continuous improvement and a positive employee experience. While the company heavily emphasizes AI in its products and operations, this specific role is within HR and does not involve building or directly working with AI/ML models. | — | 0 |
| Onboarding Specialist - Slack Salesforce is seeking an Onboarding Specialist for Slack, a role focused on guiding new Premier and Signature customers through the initial stages of product adoption and integration with Salesforce platforms. The specialist will act as a technical partner, providing consultative guidance, building personalized onboarding plans, accelerating customer value realization, and supporting migrations. This role requires strong customer-facing engagement, technical fluency, and experience with object-oriented languages, with a focus on ensuring customer success and driving adoption of Slack and broader Salesforce products. | — | 0 |
| Technical Consultant Salesforce is seeking Technical Consultants to deliver complex Salesforce solutions, including AI-powered features, for customers. The role involves collaborating with stakeholders, managing technical delivery of custom development and integrations, mentoring junior consultants, and ensuring quality and scalability of solutions. Requires strong hands-on development experience on the Salesforce platform, knowledge of various clouds, integration patterns, and platform capabilities. | — | 0 |
| Manager, Deal Strategy and Pricing Salesforce is seeking a Deal Strategy Manager to lead a team responsible for deal pricing, structuring, and risk review for their AI CRM products. The role involves recommending pricing strategies, structuring contracts, and collaborating with sales and product teams to optimize pricing models and drive revenue. The manager will also mentor their team and foster AI tools to enhance productivity. | — | 0 |
| LATAM Internship Program | Sales Enablement Intern | [Mexico] Salesforce is seeking an intern for their LATAM Sales Enablement team in Mexico City. The role involves coordinating and executing enablement programs, managing registrations, tracking learners, and analyzing survey results. Key qualifications include an intermediate English level, proficiency in Google Suite/Microsoft Office, analytical skills, and strong communication abilities. Experience with video/image editing tools and advanced spreadsheet formulas are a plus. The internship is part-time, lasts for one year, and starts in July 2026. | — | 0 |
| Quality Product Manager Product Quality Engineer for Salesforce's AI CRM platform, focusing on manufacturing and supply chain solutions. The role involves configuring and testing AI-driven processes, developing test plans, tracking KPIs, and collaborating with product and engineering teams to ensure software quality and adherence to industry standards. | — | 0 |
| Instructors Senior Salesforce is seeking Instructors to deliver instructor-led training on Salesforce products and features, focusing on customer adoption and success. The role involves teaching virtual and in-person classes, guiding customers through hands-on exercises, and acting as a subject matter expert. Collaboration with content, product, and success teams is expected, along with a focus on achieving high customer satisfaction scores. Familiarity with Salesforce Agentforce and Data Cloud is a plus. | — | 0 |
| Success Architect - MuleSoft (Portuguese Speaking) Salesforce is seeking a Success Architect for MuleSoft, a role focused on driving customer success through technical expertise in integration and API best practices. The role involves evaluating and optimizing technical architecture, performance, and solution design for strategic customers, building strong relationships with stakeholders, and acting as a trusted advisor. While the company emphasizes AI and agents, this specific role is centered on MuleSoft integration and customer success, not direct AI/ML model development. | — | 0 |
| Success Architect - Sales Cloud Salesforce is seeking a Success Architect for Sales Cloud to partner with customers, assess their implementations, and provide recommendations on technical issues, feature adoption, and solution design. The role involves acting as a trusted technical generalist, communicating complex technical concepts, and resolving common issues while escalating complex architectural challenges. The ideal candidate will have strong Salesforce product knowledge, experience with enterprise application integration, and excellent communication and problem-solving skills. | — | 0 |
| Salesforce Engagement Delivery Manager Salesforce is seeking an Engagement Delivery Manager to oversee the production of work and manage enterprise and strategic technical projects. This role involves creating project plans, supervising progress, managing resources and budgets, and ensuring on-time, on-budget delivery of projects. The manager will act as the primary customer interface, facilitate technical design, and oversee implementation planning, testing, and user acceptance. | — | 0 |
| Technical Architect Salesforce is seeking a Technical Architect to join their Global Delivery Centre (GDC) team. The role involves designing and leading the delivery of complex Salesforce solutions for customers, leveraging various Salesforce products, APIs, and integration technologies. The Technical Architect will translate business requirements into scalable, long-term solutions, provide technical oversight, lead code reviews, and manage the technical delivery of custom development, integrations, and data migration. The role also involves debugging, potential pre-sales activities, and liaising with product teams. Travel to client sites is expected. | — | 0 |
| Senior Services Sales Solution Manager Salesforce is seeking a Senior Services Sales Solution Manager to lead pre-sales activities and shape medium to large-scale customer engagements. This role involves acting as a Trusted Advisor, providing strategic guidance to Sales and Professional Services teams, developing implementation proposals, and ensuring customer success and business value realization. The position also includes people leadership, mentoring junior team members, and driving internal initiatives for continuous improvement. | — | 0 |
| Success Architect - Service Cloud Salesforce is seeking a Success Architect for their Service Cloud team. This role involves partnering with strategic customers to assess their Service Cloud implementations, provide expert recommendations on technical architecture, solution design, and feature adoption. The Success Architect will act as a trusted SME, offering guidance on architecture, technology strategy, and best practices. They will also identify capability gaps, design inefficiencies, and recommend product enhancements or custom solutions. The role requires strong communication skills to simplify complex technical concepts for diverse audiences and collaborate with internal and external partners to drive customer success and product improvement. Experience in solution design, enterprise architecture, Salesforce products, and large-scale implementations is required. | — | 0 |
| Salesforce Technical Consultant GDC Salesforce is seeking a Senior Technical Consultant to implement and deploy brand new Cloud-based solutions for sophisticated customers. This role involves owning standard configurations, custom development, data migration, and leading deployment strategies using Salesforce technologies. The consultant will also apply troubleshooting strategies, work in an agile environment, and collaborate with global teams, potentially acting as a Team Lead. | — | 0 |
| Marketing Cloud Success Architect Salesforce is seeking a Marketing Cloud Success Architect, a senior technical expert responsible for delivering Marketing Cloud solutions to large enterprise organizations. The role involves providing proactive and reactive architecture, product technical expertise, and advisory engagements to maximize customer success, adoption, and minimize attrition risk. The architect will partner with key stakeholders at complex customers, sharing technical thought leadership in digital marketing and AI-driven customer success. | — | 0 |
| Salesforce Developer - Affirmative Action Vacancy for Women Salesforce is seeking an experienced Force.com Software Developer to join their applications development team. The role involves developing highly scalable internal applications using Force.com technologies, including Apex Code, Lightning, and Visualforce Pages. Responsibilities span the full development lifecycle, from front-end to back-end, with a focus on enhancing existing code and frameworks, and building new features. Experience with Javascript, CSS, SOAP XML, HTML, SOQL, and SOSL is required, along with a strong background in CI/CD. | — | 0 |