Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Enterprise · CRM
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Director, Decision Science Salesforce is seeking a Director of Decision Science to lead a team focused on developing data foundations, metrics, and insights for their AI CRM platform. The role involves shaping data strategy, leading a multi-disciplinary team, defining roadmaps, and influencing product and business strategy through data. The candidate will champion AI-driven analytics and ensure AI agents and human decision-makers have access to reliable data. | Ship | 7 |
| Director of Product Management, Tableau AI Director of Product Management for Tableau Cloud & Server AI product team, focusing on building AI-powered data experiences through conversational AI and intelligent analytics. The role involves owning products from concept to launch, defining product requirements, leading AI evaluations, partnering on go-to-market strategies, and engaging with customers and field teams. Requires deep experience in AI, particularly conversational AI and LLMs, with a strong track record of shipping impactful products from 0 to 1. |
| ShipAgent |
| 7 |
| Lead Software Engineer (AI/ML) Lead Software Engineer focused on AI/ML for software validation and quality assurance in an enterprise AI CRM context. The role involves driving innovation by integrating AI/ML into workflows, evaluating AI-generated code, overseeing human evaluation for subjective quality, defining quality strategies for AI/ML integrations, and designing systems where AI agents support human workflows. Prior experience in Data Science, ML Science, or ML Engineering is a plus. | ShipEval Gate | 7 |
| VP, Software Engineering, Field Service VP of Engineering role at Salesforce focused on leading the next generation of their Agentforce Field Service product line. The role involves driving AI-first solutions at scale, transforming workforce management, scheduling, and voice-directed experiences. The candidate will manage, grow, and inspire a global engineering team, partner with product management, and drive architecture, execution, and delivery of new product capabilities. | ShipAgent | 7 |
| Director of Production Support Engineering Director of Production Support Engineering for a high-growth AI CRM product, focusing on scaling, reliability, and compliance for enterprise and government clients. The role involves strategic roadmap development, people leadership, managing multi-substrate deployments, overseeing legacy systems, and ensuring infrastructure meets strict regulatory requirements. It emphasizes leveraging AI tools for development workflows and integrating AI agents into human processes. | ShipServe | 7 |
| Product Manager, Emerging Technology Product Manager for Emerging Technology at Salesforce, focusing on AI CRM and agentic era products. The role involves owning product initiatives end-to-end, driving rapid prototyping and experimentation, translating ambiguous problems into requirements, conducting customer research, and collaborating across teams to deliver MVPs. Requires 3-5 years of PM experience, a builder mindset, and AI-native skills with hands-on experience in AI tools. Experience with LLMs and innovation teams is preferred. The role operates in a startup-like environment within a large enterprise, aiming to build new AI-driven products. | Ship | 5 |
| Researcher, AI Design This role focuses on researching and designing AI-powered products within Salesforce's AI CRM platform, emphasizing human-centered, ethical, and trustworthy AI experiences. The researcher will lead initiatives to understand user interaction with AI, translate insights into design decisions, and define methodologies for emerging AI paradigms like conversational AI, generative AI, and agentic systems. The role requires strong UX research skills, experience with AI/ML products, and collaboration with cross-functional teams. | Ship | 5 |
| Principal Software Engineer, Full Stack, Event Technology Principal Software Engineer focused on architecture for Event Technology and public web experiences at Salesforce. The role involves defining technical vision, ensuring architectural integrity, and integrating AI tools into development workflows and human workflows. Responsibilities include building production-grade software with AI as a core part of the development process, designing systems for AI agent integration, contributing to shared system context for AI, evaluating code (human or AI-generated), leading architectural strategy, and planning scalable solutions. Requires strong software development, architecture, and AI fluency, with experience in service ownership, mentoring, and full-stack development on cloud platforms. | ShipAgent | 5 |
| Product Management Director , Missionforce Operations (Private Cloud Edition) Product Management Director for Missionforce Operations Private Cloud Edition, focusing on adapting a SaaS AI CRM product for secure, compliant deployment in government and restricted cloud environments. Requires strong SaaS product management, cloud architecture, cybersecurity, and regulated environment experience. | Ship | 5 |
| Product Management Director - Agentforce Operations Private Cloud Edition Product Management Director for Salesforce's Agentforce Operations Private Cloud Edition. This role focuses on adapting the commercial SaaS AI CRM product for secure, compliant deployment within customer-owned, isolated cloud environments, including defense and sovereign clouds. Requires deep understanding of SaaS product management, cloud architecture, regulated environments, cybersecurity, and enterprise/government customer needs. | Ship | 5 |
| Salesforce Full Stack Developer (MTS) Salesforce is seeking a Full Stack Developer (MTS) to design, develop, and maintain scalable Salesforce applications. The role involves building solutions using Apex, LWC, and integrating APIs. A key aspect is building and implementing intelligent agents using Salesforce Agentforce, orchestrating systems where AI agents integrate into human workflows, and critically evaluating AI-generated code. The role requires a genuine AI-first approach to engineering, using AI tools to accelerate development, and advanced prompt engineering skills. | Ship | 5 |
| Strategic Solution Architect (Global) Strategic Solution Architect role at Salesforce, focusing on leading business transformation for Japanese clients using Salesforce's AI CRM capabilities. The role involves bridging Japanese business context with global delivery centers (GDC) in India, leveraging AI tools for efficiency in development processes (code generation, documentation, testing) and customer proposals. Responsibilities include advisory services, project execution, and governance, acting as a 'Trusted Advisor' to maximize customer ROI. The role requires strong leadership, cross-cultural communication, and a proactive approach to integrating AI into delivery. | Ship | 5 |
| Salesforce Architect (Multiple Levels) Salesforce is seeking Architects to act as DX partners, leading customer system strategy and implementation from concept to operation, leveraging AI and Salesforce's platform to drive business success. The role involves advising clients, proposing AI solutions like Agentforce, and utilizing AI for consulting efficiency. Architects will be involved in strategy, project execution, and governance, with opportunities to grow into comprehensive architects experienced in AI-driven consulting. | Ship | 5 |