This role is for a Senior Platform Architect at ServiceNow, focusing on advising customers on technical foundations and designing solutions using the ServiceNow platform. While the company leverages AI-enhanced technology and the role requires experience in integrating AI into work processes, the core responsibilities are platform architecture, technical governance, and solution design, rather than direct AI/ML model development or research. The role is customer-facing and consultative, aiming to ensure successful implementation and long-term success of ServiceNow solutions for clients.