ServiceNow

Senior Data Scientist role focused on defining and governing critical product metrics, applying statistical and machine learning techniques to drive product initiatives, and analyzing engineering system performance. The role involves leading the design and development of scalable analytical systems, driving AI-native integrations, and providing technical mentorship. Key responsibilities include LLM evaluation methodology, building evaluation pipelines for agentic/LLM systems, and working with conversational analytics and AI-assisted data exploration tooling.