Sierra

Product Manager for Voice at Sierra, focusing on real-time, human-quality AI conversations. This role involves defining the voice interaction model, building reliable real-time systems, owning the voice stack experience (ASR, TTS, LLMs, telephony), making voice measurable, and translating real-world usage into product direction. Requires experience with real-time systems, voice, or AI products, and shipping voice or real-time products.

This role focuses on designing and scaling high-quality voice experiences for AI agents, improving voice quality, accelerating multilingual readiness, and creating more human-like interactions. The designer will evaluate voice providers, create evaluation frameworks, partner with engineering and product teams to resolve issues, and enable other teams to scale voice design effectively.