Software Engineer role focused on building the infrastructure for AI-powered voice customer experiences, including accurate speech-to-text, natural speech synthesis, real-time audio processing for agentic loops, and scaling systems to handle millions of calls daily. The role also involves real-time integrations with telephony systems.

Software Engineer, Infrastructure at Sierra, responsible for designing, building, and maintaining the core systems that make their AI platform possible, focusing on making the infrastructure secure, reliable, and scalable. Key responsibilities include ensuring the reliability, scalability, and performance of the platform and LLM inference serving, building and maintaining cloud infrastructure using Terraform, creating a self-serve infrastructure platform, owning CI/CD pipelines, architecting distributed systems, developing data serving abstractions and security features, integrating with enterprise customer environments, enhancing observability tooling, and leading incident management.