This role is for a Technical Account Manager at Sumo Logic, a company providing a Cloud SIEM platform that uses advanced analytics and machine learning for security visibility and threat detection. The TAM will act as a trusted advisor to customers, helping them maximize the platform's value, drive ROI, and understand technical nuances. Responsibilities include advanced training, strategic adoption planning, risk mitigation, growth strategy development, proactive monitoring, and executive engagement. The role requires extensive SaaS experience, customer-centricity, strong relationship management, and communication skills. Desired qualifications include experience with monitoring platforms, cloud services, query languages, and security/operations backgrounds.