Twilio
Enterprise · CPaaS
- HQ
- San Francisco, US
- Founded
- 2008
- Website
- twilio.com
Currently tracking 14 active AI roles, with 52 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $139k–$277k (avg $211k).
Enterprise · CPaaS
| Title | Stage | AI score |
|---|---|---|
| Staff Engineer, AI Security Staff Engineer, AI Security role focused on building autonomous defense for the AI lifecycle, including multi-agent frameworks, secure gateways, and real-time security gates. The role involves defining the MLSecOps roadmap and ensuring security for agentic workflows. | Agent | 9 |
| Principal, Product Manager - AI / LLM Principal Product Manager to lead product development for Console Copilot backend services and AI agent platforms. The role involves building foundational AI orchestration engines that power internal intelligent agents, ingesting Twilio-specific knowledge to provide proactive nudges and conversational assistance, and ensuring agents are performant, context-aware, and integrated into the customer journey. Key responsibilities include designing the 'Twilio Brain' knowledge layer, driving proactive engagement with AI nudges, ensuring omnichannel agent orchestration, optimizing agent accuracy via RAG and fine-tuning, cross-functional integration, and managing infrastructure costs and latency of LLM calls. |
| Agent |
| 8 |
| Staff Enterprise Security Engineer, AI Security Staff Enterprise Security Engineer focused on building foundational security posture for Twilio's AI ecosystem, including technical guardrails and decision infrastructure for enterprise AI innovation. The role involves designing secure reference architectures, establishing AI vetting frameworks, and managing identity and posture for agentic AI. | Agent | 7 |
| Principal Engineer Principal Engineer to own the technical strategy for the Phone Numbers Platform, focusing on pioneering AI-driven development workflows using LLMs and agentic agents to accelerate code generation, automate architectural reviews, and synthesize complex global telecommunications regulations into executable logic. The role involves transitioning legacy systems, driving technical excellence, and mentoring engineers, with a strong emphasis on using AI to amplify team velocity and deliver features faster. | Agent | 7 |
| Staff Software Engineer (L4) Staff Software Engineer for the Enterprise AI Engineering team, focusing on building production-grade, full-stack AI applications and agentic solutions to transform customer support operations. The role involves leading the design and development of software infrastructure, integrating front-ends with backend services, and mentoring engineers. | Agent | 7 |
| Staff Software Engineer (L4) Staff Software Engineer for Twilio's Enterprise AI Engineering team, focusing on building production-grade, full-stack AI applications and agentic solutions for customer support and other business functions. The role involves technical leadership, full-stack development (React, JavaScript/TypeScript), distributed systems, and mentoring engineers, bridging AI research with production systems. | Agent | 7 |
| Senior Engineer, Offensive Security Senior Offensive Security Engineer focused on testing AI/LLM systems, including prompt injection, jailbreaking, and building automated testing frameworks for sensitive data leakage. Also involves traditional offensive security tasks like penetration testing, network audits, and exploit development. | Agent | 7 |
| Staff Engineer, Offensive Security Staff Engineer, Offensive Security role focused on performing penetration testing, network audits, and AI/LLM probing. Responsibilities include designing attack chains, developing custom exploits, building automated testing frameworks for AI systems, and collaborating with security teams. Requires expertise in offensive security concepts, tooling, and scripting, with a focus on AI security tools and adversarial ML. | Agent | 7 |
| Senior Engineer, Security Automation Senior Engineer, Security Automation role at Twilio, focusing on developing and implementing AI/LLM-powered security solutions to automate critical security workflows, protect infrastructure, and enhance incident response. The role involves building data orchestration pipelines, designing LLM-driven applications for security analysis, and contributing to the AI roadmap. | Agent | 7 |
| Senior Engineer, Security Automation Senior Engineer, Security Automation role at Twilio, focusing on developing and implementing AI-powered security solutions, automating security workflows, and building LLM-driven applications for security analysis and incident response. Requires strong software engineering background with experience in AI/ML, LLMs, data orchestration, and security principles. | Agent | 7 |
| Product Engineer (Backend) This role involves building and scaling backend systems for Stytch's identity platform at Twilio, focusing on authentication, authorization, and agentic/non-human identity use cases. The engineer will design and deliver customer-facing features, evolve the platform for Twilio's scale, and operate with high ownership and startup speed within Twilio. | Agent | 5 |