Senior Machine Learning Engineer for Uber's Customer Obsession team, focusing on enhancing customer support experience and driving cost savings through ML solutions. The role involves designing, developing, and productionizing generative AI, agentic AI, and NLP models, with a strong emphasis on experimental design and collaboration.

Senior ML Engineer on the Content Platform team at Uber, focusing on building core ML capabilities for a customer support chatbot (Nova). The role involves improving response quality through observability, retrieval, ranking algorithms, and content strategies. Key responsibilities include defining observability and evaluation frameworks, developing retrieval and ranking algorithms (semantic search, RAG), building feedback loops, and collaborating with stakeholders to deliver production systems.

This role is for an Applications Developer Engineer focused on the operational health, configuration, and lifecycle of Uber's core enterprise SaaS applications. The role involves managing application configurations, access, integrations, and automation, acting as a Super Admin, and resolving complex escalated issues. A key responsibility is designing and implementing automation and integration workflows using JavaScript, Python, APIs, and Enterprise AI applications like Gemini, ChatGPT, and Claude to reduce manual effort and improve reliability. The role requires strong programming skills in Python, JavaScript, Java, and SQL, and knowledge of databases like BigQuery and Apache Hive.

This role is responsible for designing, developing, configuring, and supporting scalable ServiceNow solutions that leverage Now Assist and generative AI capabilities. The developer will focus on automating workflows, improving agent efficiency, and enabling intelligent self-service within the ServiceNow platform, while ensuring platform stability, performance, and integration.

Develop and optimize applications on the Atlassian platform, leveraging AI capabilities to automate workflows, connect data sources, and augment user productivity. This role involves building AI-powered applications and Atlassian Rovo Agents, integrating LLMs, and utilizing AI tools in the development workflow.

Senior Applications Developer for Atlassian Cloud (Jira/Confluence) focusing on building secure, scalable applications. Role involves technical leadership, mentoring, and developing solutions using AI, GenAI, and Rovo Agents to automate workflows and create intelligent experiences. Requires strong Atlassian Forge expertise, Node.js, JavaScript/TypeScript, and cloud-native architectures. Experience with AI-powered developer tools and AI/GenAI systems is required/preferred.

Senior Software Backend Engineer to join Uber's Customer Obsession team, focusing on building and enhancing backend systems for customer communication channels, including integrations with IVR, Video, and Generative AI solutions for self-service automation.