Upstart

Senior Software Engineer role focused on personalization and ML within Upstart's Servicing Engineering team. The role involves embedding ML models into product and operational workflows, advancing the experimentation platform, improving strategy performance evaluation, and scaling model-driven decisioning through feature pipelines and data integrations. The goal is to personalize borrower experiences and improve servicing decisions using AI.

Senior Software Engineer on the Borrower Experience team at Upstart, focusing on building and evolving borrower-facing servicing experiences across web, mobile, and AI-powered channels. The role involves designing and developing scalable solutions to reduce borrower friction, improve payment success, and enable self-serve paths, with an emphasis on integrating AI-powered surfaces and potentially LLM/agentic systems.