Workday

This role is for a Director of Customer Care and Site Leader for Workday's Costa Rica office. The primary focus is on leading global customer care teams, improving customer satisfaction, managing escalations, and collaborating with cross-functional teams. The role also involves site leadership responsibilities for the Costa Rica office, including people development and fostering a positive work environment. The ideal candidate has extensive experience in people management, customer service at a SaaS company, and a proven track record of building high-performing teams and handling complex issues.

Workday is seeking a Technical Account Manager to provide proactive and personalized support for enterprise customers using their AI platform for managing people, money, and agents. The role involves acting as a primary support contact and advocate, ensuring business objective alignment, identifying opportunities for system reliability and availability, and managing complex customer relationships and escalations.

Workday is seeking an experienced Program Manager to join the HiredScore team. This role will focus on managing multiple complex projects, collaborating with cross-functional teams, driving standardization, and communicating with executive stakeholders to drive innovation, maturity, and standardization across Workday's AI platform for talent management.

Product Trainer for Workday Financials, responsible for delivering training on the Workday product suite to customers, partners, and employees. Requires strong presentation and facilitation skills, and the ability to stay informed on product updates.

This role is for a Project Manager or Senior Project Manager at Workday, a company that provides AI platform solutions for managing people, money, and agents. The primary responsibility is to lead customer project implementations using the Workday Deployment Methodology, ensuring successful delivery and customer satisfaction. The role involves managing simultaneous projects, participating in sales cycles for requirement gathering, planning and staffing projects, and partnering with customers for deployment success. Experience with enterprise implementations of Workday or similar applications and client relationship management is required.

Workday is seeking a Payroll Product Instructor to deliver training on their AI platform for managing people, money, and agents. The role involves completing a training program, leading training sessions, using facilitation techniques, staying updated on product updates, and collaborating with content development teams. Basic qualifications include experience delivering content to audiences and implementing/supporting enterprise HCM or Payroll applications. Other qualifications include strong communication, problem-solving, and self-motivation skills.

This role is for a Data Analyst focused on Commercial Insights & Analytics within Workday, a company that positions itself as an AI platform for managing people, money, and agents. The analyst will own full-funnel insights to inform data-driven decision-making for Go-To-Market and Commercial stakeholders, support business strategy, and facilitate company growth. Responsibilities include developing structured insights, supporting ad-hoc requests, preparing insights for presentations, visually representing data, and distilling findings to enable business leaders to make better decisions. The role requires 5+ years of professional experience, 3+ years in an analytics-focused role, 2+ years performing business analytics for insights, and 2+ years of SQL experience. Preferred qualifications include B2B SaaS experience, supporting Sales or Marketing Operations, proficiency with Salesforce and visualization tools (Sigma, Power BI, Tableau), stakeholder management, and problem-solving skills.

This role is for a Functional Consultant at Workday, focusing on Payroll, Absence, and Time Tracking. The consultant will help customers maximize the value of their Workday products by providing post-go-live services, including feature assessments, deployments, and consulting. The role requires strong knowledge of HR technology, Workday products, and excellent customer service skills. While the company mentions being an AI platform, this specific role is focused on functional consulting for HR systems, not direct AI/ML development or research.

This role is for a Sr. Revenue Accountant at Workday, a company that describes itself as an AI platform for managing people, money, and agents. The role focuses on order-to-cash functions, including sales order integration, compliance, issue resolution, process efficiencies, and revenue operations close. It requires significant experience in revenue accounting operations, SaaS industry knowledge, and US GAAP expertise, particularly ASC 606. Preferred qualifications include SFDC and Zuora RevPro experience. The role is not directly involved in building or researching AI/ML models.

Workday is seeking a Services Consulting Manager to lead a team of consultants implementing Workday's cloud solutions, focusing on Payroll, Absence, Time Tracking, and/or Finance products. The role involves recruiting, developing, and retaining consultants, driving customer satisfaction, and contributing to the strategic direction of the organization. The ideal candidate has extensive experience in functional areas like Payroll or Financials, people management, and implementing enterprise software.

This role is for a Financials Spend Functional Consultant at Workday, focusing on Workday Success Plans. The consultant will work directly with customers to solve business needs using the Workday application, acting as a trusted advisor. Responsibilities include providing configuration guidance, demonstrations, troubleshooting, and delivering various customer enablement services. The role requires expertise in Workday Financials modules such as Procurement, Supplier Accounts, Banking & Settlement, and Expenses. Basic qualifications include 3+ years of experience with HR/Finance systems and implementation experience. The company mentions being an AI platform, but the core function of this role is functional consulting on their existing application, not direct AI/ML development or research.