Zendesk is seeking a Senior AI Data Engineer to build and scale the data infrastructure for their AI Copilot product, which provides AI-driven features for customer service agents. The role involves designing and maintaining ELT pipelines, supporting ML Scientists and Engineers, optimizing data models, implementing cost-saving strategies, and ensuring model monitoring and evaluation.

Software Engineer Intern to lead a self-directed, innovative project focused on next-generation solutions, operating outside the team's critical roadmap. The role involves defining scope, designing, and implementing an exploratory technical project, potentially leveraging AI/ML or new integrations, from concept to working prototype.