The Account Management Intern operates as an Account Coordinator for some of Uber Eats’ most strategic restaurant chain partners across Warsaw. In this role, you support the teams responsible for partner growth, retention, and long-term success on the Uber Eats platform. You will be part of a team managing high-impact, multi-market accounts, where execution quality directly influences partner performance, campaign ROI, and revenue outcomes. This role blends operational rigor with commercial awareness; you'll help ensure that strategic initiatives translate into measurable value for our partners and sustained growth for Uber Eats.
You’ll learn how to manage multiple workstreams and internal stakeholders while developing a customer success mindset: understanding partner goals, tracking adoption and performance, and helping Account Managers deliver solutions that improve results. You’ll also be trusted to identify and own process improvements that remove friction, accelerate execution, and elevate the partner experience.
This internship offers hands-on exposure to commercial operations, customer success, and cross-functional project management within a fast-paced, high-stakes environment.
What you’ll do
- Support the end-to-end launch and execution of new products, features, and national marketing campaigns, ensuring initiatives are delivered on time and drive tangible value for strategic partners.
- Coordinate project timelines and stakeholder dependencies across Product, Operations, Legal, and Marketing to protect partner commitments and maximize campaign effectiveness.
- Maintain high data integrity across CRM and tracking systems to enable accurate performance reporting, forecasting, and account health monitoring.
- Analyze operational and commercial metrics (e.g., delivery time, menu quality, adoption rates, campaign performance) to identify risks and opportunities, and support Account Managers with data-backed insights that improve partner outcomes.
- Contribute to customer success efforts by helping identify adoption gaps, operational pain points, or execution issues that could impact partner satisfaction, retention, or growth.
- Own and contribute to process-improvement initiatives that enhance internal efficiency, scalability, and the consistency of partner delivery across markets.
- Communicate project progress and outcomes clearly to internal teams and, when appropriate, external partners ensuring alignment, transparency, and trust throughout execution.
Basic qualifications
- Currently enrolled in a full-time Bachelor’s or Master’s degree program be a student in economics or finance/management-related studies. Graduting latest by end of year 2026
- Available to start on 6th July, 2026, for a full-time, 3-month internship.
- Proficiency in Excel or Google Sheets, including complex data manipulation and analysis.
- Language(s): Polish [Native] and fluency in English
- Open to exploring full-time employment opportunities with Uber following the internship, should an opportunity arise.
Preferred qualifications
- Previous experience (academic project, student organization, or internship) in project management, operations, customer success, account management, or a highly coordinated support role.
- A strong commercial and customer-centric mindset, with interest in understanding how execution quality drives partner performance and business results.
- Highly detail-oriented, with a strong sense of ownership and follow-through when managing multiple concurrent initiatives.
- Exceptional organizational and communication skills, with the ability to operate independently in fast-moving environments and prioritize effectively amid ambiguity.
Let’s ride together
Ready to ride? Uber’s mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. This isn’t the kind of place where you follow a playbook it’s where you help write one. If you’re excited by building trusted partnerships, driving customer success, and delivering commercial impact at scale, this is the place for you.
Perks and Work Environment
- Perks: Housing allowance, Uber credits, competitive internship allowance, and other internship-specific benefits.
- Office Culture: We work in a hybrid model, with in-office collaboration on Tuesday, Wednesday, and Thursday.
Inclusion: Uber is an Equal Opportunity/Affirmative Action employer. We value diverse perspectives and provide reasonable accommodations for candidates with disabilities.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.