At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
一线主管（例如，B5，M1）负责有效领导和对一线员工（即雇用，培训，辅导/领导和发展）的直接管理，包括对员工的日常监督进行整合流程，设备，设施和人员以安全地生产优质产品。他们应能够针对其职责范围进行故障排除，问题解决，提出解决方案并支持实施改进措施。 The frontline Supervisor (e.g., B5, M1) is responsible for the effective leadership and the direct supervision of frontline staff (i.e., hiring, training, coaching/leading, and developing) on their shift, including integrating the day-to-day oversight of the process, equipment, facility, and people to safely produce quality product. They are expected to be able to troubleshoot, problem solve, propose solutions, and support implementation of improvements for their areas of responsibility. 主要职能： 按重要性描述实现岗位目标必须完成的主要职责，应涵盖该岗位90%以上的工作内容。 Key Objectives/Deliverables: In order of importance, describe the primary responsibilities, which must be completed to achieve the objects of the position. The description should cover approximately 90% or more of the job content. 安全 Safety: 确保日常工作遵守安全与环境，规程，政策和标准。 Ensuring that day to day work adheres to safety and environmental, procedures, policies and standards. 与其他一线主管，工艺团队和一线人员合作开展资源活动，以确保遵守安全，环境和质量规程。 Working with other frontline Supervisors, Process Teams, and frontline staff to resource activities to ensure compliance with safety, environmental and quality procedures. *遵守HSE各项管理流程，履行安全生产职责要求。 Follow various HSE management procedures and fulfill the work safety responsibilities. 质量 Quality: 确保日常工作遵守质量规程，政策和标准，并确保符合GMP和OSSCE的期望。 Ensuring that day to day work adheres to quality procedures, policies and standards as well as ensuring conformance to GMP and OSSCE expectations. 实施与审计，观察，检查发现项和与操作有关的偏差相关的对策。 Execution for implementation of countermeasures associated with audits, observations, inspection findings, and deviations related to operations. 确保所有设备都在其确认或经过验证的状态下进行维护和操作。 Ensuring that all equipment is maintained and operated within its qualified or validated state. 参加根源分析和人为错误预防计划培训并展示技能。能够监管操作员的执行并防止人为错误。能够领导人为错误/操作员执行相关问题的调查。 Root Cause Analysis and Human Error Prevention program trained and demonstrated skills.Ability to oversee operator execution and prevent human errors. Ability to lead investigations for human error / operator execution related issues. 工艺 Process: 评估班组绩效并进行工艺监控，包括准确而及时地审查和记录数据（例如批生产记录，分析方法）。 Measuring shift performance and conducting process monitoring, including reviewing and documenting data accurately and timely (e.g., batch production records, analytical methods). *定期监控一线指标，以确保一线执行方面的卓越运营（例如，正确操作成功指标）。 Monitoring shop floor metrics on a regular basis to ensure Operational Excellence in shop floor execution (e.g., Right to Operate metrics). 完全了解生产计划，并将其转化为一线的生产活动。参与运营计划。确保生产物料/人员/设备可用于将来的订单。领导开批前的确认活动。确保现场操作员的班次之间，zero loop之间以及B5之间的良好沟通。 Complete understanding of the production schedule and translates this to planning shop floor activities. Participate in operations planning. Ensure production material/people/equipment are available for future orders. Leads the start of batch gate review activities.Ensures good handover communication between shifts for operators on the floor, zero loop and between B5s. 及时完成批生产记录的审核。与质量检查人员合作，及时解决批次审核过程中发现的问题。 Finish Production Ticket/ batch-review timely. Cooperate with QA to solve issues found in ticket review process timely. 制定操作员的翻班计划，以确保按时执行生产计划 Realize operator and shift arrangement plan to ensure that production plan can be performed on time 部门 Function: 确保一线员工完成岗位的资质确认，并适合其工作，并确保班组人员配备适当，以安全和合规的方式进行操作。 Ensure that frontline staff are trained, qualified and fit to do their work and that the shift is properly staffed to conduct the operations in a safe and compliant manner. 通过遵守工作计划来促进药品的可靠供应，同时保持所需的安全性，环境和质量标准。 Facilitate the reliable supply of medicine through conformance to work plans while maintaining the required safety, environmental, and quality standards. 主持日常会议，设置优先级，计划流程执行和分配工作。 Lead daily meetings, setting priorities, planning process execution, and assigning work. 遵守并确保执行休假，缺勤和加班政策。 Follow and ensure adherence to vacation, absence and overtime policies. 充当工艺团队和一线员工之间的联络人 Act as a liaison between Process Teams and frontline staff. 进行全面的交接班，并确保即将到来的接班人员了解问题。确保一线员工有适当的学习计划，并有资格按照政策和规程执行分配的工作职责。 Conduct thorough shift changes and ensuring the oncoming shift is aware of issues. Ensuring frontline staff have appropriate learning plans assigned and are qualified to perform assigned job duties in compliance with policies and procedures. 管理其区域内务，并始终将区域保持在检查就绪状态，包括参与自检（例如，安全，环境和质量）。 Manage their area housekeeping and maintaining always the area in an inspection ready state including participation in self - inspections (e.g., safety, environmental and quality). *负责操作员的辅导，发展和绩效管理。向工艺团队领导提供zero loop人员个人绩效管理方面的反馈。与部门的主管合作，提高zero loop团队成员的能力。 Responsible for operators’ coaching, development and performance management. Provide feedback as an input into performance management process for zero loop personnel. Partners with functional leaders to improve capabilities of zero loop team members. 作为运营主管和技术指导，通过展示丰富的一线知识，遵守质量体系和使用适当的技术来树立良好榜样。 Work as both operations supervisor and technical instructor, setting a good example through demonstrating abundant shop floor knowledge, compliance with quality systems and use of proper technique. 建立并保持一种文化，使现场的所有执行活动都与适用的规程相匹配。主管负责与一线员工一起设定期望值，追踪与期望值的符合性，并在未达到期望值时采取必要的措施。具体职责包括： Establishing and maintaining a culture that all execution activities on the floor, match applicable procedures. Supervisors are responsible for setting this expectation with their frontline staff, monitoring for conformance to the expectation, and taking the necessary action when expectations are not met. 按要求对规程进行定期核实（例如，偏差，变更控制，定期审查等），并确保标准操作规程，批记录和分析方法反映最佳操作。 Conducting periodic verification of procedures as required (e.g., deviation, change controls, periodic reviews, etc.) and ensuring standard operating procedures, batch records and analytical methods reflect best practices. 确保了解并严格遵守既定的规程和政策（即安全，环境，质量，生产，人力资源等）。 Ensuring understanding and strict compliance with established procedures and policies (i.e., safety, environmental, quality, production, human resources, etc.). 确保一线员工参与实践与规程练习。 Ensuring participation of frontline staff in Practice Versus Procedure exercises. 影响决策过程，以实现问题的最佳和及时解决。 Influencing the decision-making process to achieve optimal and timely resolution of issues. 具有足够的操作技术水平以解决问题并进行有效调查（即安全，环境，质量）。 Having sufficient technical proficiency of unit operations in order to solve problems and conduct effective investigations (i.e., safety, environmental, quality). 实施与偏差，审核发现项等相关的纠正和预防措施和/或任务。 Implementing corrective and preventative actions and/or tasks associated with deviations, audit findings, etc. *成为领导团队的成员，并能在现场有适当的存在 Being an engaged member of the leadership team and having an appropriate presence on the floor. 收集一线员工的意见。 Gathering inputs from their frontline staff. 确保各级沟通畅通，消息传递清晰。 Ensuring open lines of communication and clear messaging at all levels. 领导直接下属： Provide leadership for direct reports by: 让自己和员工对礼来的价值观和礼来团队的期望负责。 Holding themselves and their staff accountable to the Lilly values and the Team Lilly expectations. 给直接下属执行绩效管理，发展计划，指导和教育，以符合工厂的目的和任务。 Executing performance management, development, coaching and teaching direct reports consistent with the purpose and mission of the site. 提出适当的奖励和表彰，以加强和认可有助于卓越运营文化和制造组织的总体目标的行为。 Proposing appropriate rewards and recognitions to reinforce and recognize behaviours that contribute to an Operational Excellence culture and the collective objectives of the manufacturing organization. 以身作则，向员工倡导公司政策，展示规程和政策的知识，并建立安全、环境和质量体系。 Leading by example and championing company policies to area staff, demonstrating knowledge of procedures and policies and modelling compliance with safety, environmental and quality systems. 帮助一线员工了解日常卓越运营中角色的关键价值。 Helping frontline staff understand the critical value of their roles in the day to day delivery of Operational Excellence. *为一线员工提供交流和跨部门合作的机会。 Allowing frontline staff networking and cross functional teamwork opportunities. 参与并促进其一线员工参与识别、批准和实施符合流程团队任务的适当持续改进举措。 Participating in and promoting the participation of their frontline staff in the identification, sanctioning and implementation of appropriate continuous improvement initiatives consistent with the mission of the Process Team. 跨部门 Cross Function: 及时向工艺团队或流程团队负责人传达一线问题（即安全，环境，质量等），运营状态和与员工相关的问题。 Communicate shop floor issues (i.e., safety, environmental, quality, etc.), status of operations and employee related issues to Process Teams or Process Team Leaders in a timely manner. 有效（清晰，准确）地做出决策，并将决策传达给一线员工和管理层，包括传达决策背后的理由。 Effectively (clearly and accurately) making and communicating decisions to frontline staff and management including communicating the rationale behind decisions made. 与其他一线主管，工艺团队和一线人员合作，找出，减少和防止问题发生的机会（即以竞争力为重点的适当持续改进）。 Working with other frontline Supervisors, Process Teams, and frontline staff to identify opportunities to reduce and prevent issues from occurring (i.e., appropriate continuous improvement with a focus on competitiveness). 在决策时使用科学和数据影响跨职能团队 Influencing cross functional teams to use science and data when making decisions. 领导跨职能的运营团队和zero loop人员，以支持一线活动的执行。监督解决问题，并确保与工艺团队一起上报。 Leads and coach the cross-functional teams of operations and zero loop personnel supporting shop floor execution. Oversight of resolving issues and ensures escalation with process team. 参与工艺团队活动，提供信息，指导和建议以推动执行改进。通过实时过程监控和监控趋势来监控工艺绩效，以评估工艺绩效。 Participates in process team activities, providing information, guidance and suggestions to drive execution improvement. Monitors process performance through real time process monitoring and monitoring trends to evaluate process performance. 基本要求： 写明与工作相关，履行此岗位基本职能所必需的资质要求，包括：教育/执业资格/证书，相关经验，技术和/或其他工作相关技能（操作技能，外语，计算机等）。 Basic Requirements: Indicate qualifications that are job related, necessary for the performance of an essential function of this position including education/licenses/certifications, relevant experience, technical and/or other job-related skills (Operational skill, foreign language, computer and etc.). 必须具有无菌制造（配液，无菌灌装，外观检查）经验（5年以上） Must have Parenteral Operations (Formulation, Filling Aseptic, Visual Inspection) Experience (More than 5 years preferred) 良好的沟通能力；与一线团队的良好关系 Good communication skill; Well relationship with shop floor teamwork 大学或同等学历 or Equivalent 领导能力 Leadership skills 团队合作/人际交往能力 Teamwork/Interpersonal skills 其他要求： 写明理想的技能或资质，或者该岗位的优选属性。 Additional Preferences: Indicate any skills or qualifications that are desirable or preferred attributes for the position. 创新与创造力 Innovation and creativity 激励技能 Motivation skills 组织能力 Organizational skills 电脑水平 Computer Proficiency 注意细节 Attention to detail 熟练的英语沟通水平 Proficient English communication level 其他信息： 包括履行该岗位所需的工作时间安排（轮班或加班），出差或环境要求。 Other Information: Include any work schedule (shift, overtime), travel or environment requirements necessary for the performance of the position. 接受翻班加班（如业务需求，包括夜班） Flexible to work on shift, overtime, weekends, off-shifts (Such as business needs, including night shift). *能够佩戴安全设备或特定的更衣（安全眼镜，安全鞋，防护手套，呼吸器、分级区更衣等） Ability to wear safety equipment or special Gowning (safety glasses, safety shoes, protective gloves, respirator, classified areas gowning etc.) *候选人必须灵活性上班。根据业务需要，必须可以参加其他班次的会议。 The candidate must be flexible with their working hours and be available to attend meetings scheduled in other shifts based on business needs.
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