Account Executive, Agentforce

Salesforce Salesforce · Enterprise · Toronto, ON

Sales Account Executive for Salesforce's Agentforce, focusing on selling AI-driven customer success solutions to enterprise clients. Requires deep understanding of AI/ML concepts and strong B2B sales experience.

What you'd actually do

  1. Partner with the Salesforce sales team to identify, source, and qualify Agentforce opportunities across current and new customers, ensuring alignment with our ideal customer profile.
  2. Lead comprehensive discovery conversations to uncover customers' critical business needs and craft compelling Points of View (POVs) that demonstrate Agentforce's value to both technical and business stakeholders.
  3. Present tailored Agentforce solutions that align with clients' long-term strategic objectives and existing architecture, positioning Salesforce as a trusted partner.
  4. Collaborate cross-functionally to deliver a seamless, "One Salesforce" client experience throughout the entire sales process.

Skills

Required

  • Enterprise B2B sales
  • AI/ML concepts
  • Agent configuration
  • Workflow integration
  • Automation
  • API connectivity
  • Technical selling
  • Business outcomes translation
  • AI-driven customer engagement solutions
  • Salesforce platform

Nice to have

  • Cloud data warehouse technologies
  • Cloud infrastructure
  • Business intelligence tools (e.g., Tableau)
  • Predictive and prescriptive modeling techniques
  • Specialist or overlay sales role in emerging technology/AI

What the JD emphasized

  • 10+ years of experience in enterprise B2B sales within a highly technical sales environment, with a proven track record of surpassing sales targets.
  • Deep understanding of AI and machine learning concepts, including agent configuration, workflow integration, automation, and API connectivity.
  • Strong technical selling skills, including the ability to translate AI capabilities and solutions into clear business outcomes for non-technical audiences.
  • Experience with AI-driven customer engagement solutions and the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.