Account Executive, Agentforce (smb)

Salesforce Salesforce · Enterprise · Tokyo, Japan

Salesforce is seeking an Account Executive specializing in their Agentforce product, an AI-driven solution for customer engagement. The role involves driving revenue growth by identifying and positioning Agentforce opportunities with potential customers, collaborating with sales teams, conducting technical discovery, and articulating the value of Salesforce's AI capabilities to clients. The ideal candidate has a strong technical background in AI/ML concepts, experience with AI-driven customer engagement solutions, and a proven track record in B2B technical sales.

What you'd actually do

  1. Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
  2. Collaborate and work close Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
  3. Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
  4. Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
  5. Source and qualify Agentforce opportunities that fit our ideal customer profile.

Skills

Required

  • 3+ years of experience in commercial B2B sales within the context of highly technical sales
  • Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
  • Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
  • Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities
  • Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
  • A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
  • Outstanding communication and negotiation skills honed through your experience
  • A Bachelor's degree or equivalent experience with extensive background in technology sales

Nice to have

  • Salesforce platform (Sales, Service, Marketing Clouds)
  • technical sales
  • negotiation techniques
  • Cloud Data Warehouse technologies
  • Cloud infrastructure
  • Predictive and prescriptive modeling techniques
  • Business Intelligence (Tableau)
  • Salesforce Data Cloud

What the JD emphasized

  • AI CRM
  • Agentforce
  • AI-driven solutions
  • customer engagement
  • technical discovery
  • AI modeling
  • AI and machine learning concepts
  • agent platform
  • AI-driven customer engagement solutions
  • technical sales