We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
As an Expansion AE within our Commercial segment, you are the engine behind New Relic’s growth across APAC. This role is designed for a high-velocity operator who thrives on identifying "hot" signals within a large portfolio of established customers (typically <$100k ARR) and converting elastic usage into predictable, committed partnerships.
This is a unique opportunity to build broad coverage across diverse industries, strengthening your commercial adaptability while operating in our highest-growth segment. You will act as the primary catalyst for New Relic’s "Land & Expand" motion, accelerating your own career through frequent exposure to complex deal cycles and deepening your expertise in the foundational observability layer of the digital estate.
What You’ll Do
- High-Velocity Expansion: Actively mine consumption data to identify "usage bursts" and rapidly convert them into Annual Committed Revenue (ACR).
- Data-Driven Prioritisation: Manage a high-volume territory by spotting accounts with the highest propensity to expand based on real-time platform engagement and host-count growth.
- Rapid Tool Consolidation: Execute "Take-out" plays to replace fragmented legacy tools and niche point solutions, driving platform-wide adoption.
- Agile Account Value: Conduct streamlined Customer Business Reviews (CBRs) at scale, ensuring technical usage aligns with the customer’s immediate business goals and FY27 milestones.
- Efficient Stakeholder Navigation: Identify and engage Economic Buyers within DevOps and Engineering leadership to secure 5-figure commitments and multi-year renewals.
- Pipeline Discipline: Maintain "clean-room" CRM hygiene, managing a complex, multi-opportunity environment with high forecasting accuracy and a focus on deal velocity.
What You’ll Bring
- Expansion Track Record: Proven experience driving growth motions in high-growth SaaS environments. You thrive in fast-paced cycles and enjoy managing a large volume of concurrent deals.
- Commercial Literacy: Ability to quickly translate technical metrics (GBs ingested, host counts) into a simple, compelling ROI story for busy stakeholders.
- Competitive Execution: Experience in competitive displacement, you know how to spot "shelfware" and move customers toward a unified, high-value platform.
- Methodology Mastery: Deep familiarity with MEDDPICC (or similar frameworks) to maintain discipline across a large deal load.
- Growth Mindset: A proactive approach to sharing winning plays with the broader team to help refine the Commercial Expansion playbook and contribute to the team’s collective success.
How We Work
You will work closely with Solution Engineering, Alliances, and Technical Customer Success to design and deliver high-impact solutions. We measure success through revenue outcomes, customer impact, and quality of execution. High standards are balanced with collaboration, knowledge-sharing, and continuous improvement through structured enablement and mentorship.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy