Account Executive - Enterprise Expansion

New Relic New Relic · Enterprise · Germany · Enterprise

Account Executive for New Relic's observability platform, focusing on enterprise customers in Germany. The role involves strategic account planning, building executive relationships, driving expansion opportunities, leading virtual sales teams, and accurate forecasting. Requires extensive B2B SaaS sales experience, enterprise selling skills, and strong communication abilities.

What you'd actually do

  1. Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers.
  2. Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals.
  3. Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs.
  4. Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle.
  5. Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps.

Skills

Required

  • Enterprise B2B SaaS sales experience
  • Account planning
  • Executive relationship building
  • Salesforce proficiency
  • MEDDPIC/Challenger/Value-based selling methodologies
  • Negotiation skills
  • German business culture understanding

Nice to have

  • Observability platform knowledge
  • Technical concept communication

What the JD emphasized

  • quota-carrying
  • enterprise-focused B2B SaaS sales role
  • expansion and complex renewals
  • Enterprise Selling Skills
  • multi-stakeholder, 6- and 7-figure deals
  • sales cycle exceeding 6 months
  • criminal background check is required