Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new businesses or expanding our footprint with current customers in an assigned geographic territory. A successful AE is eager to learn and determined to adapt quickly. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Commercial Sales Director, APAC. Responsibility Drive success of the company’s goals and objectives through achieving individual sales quotas Build and manage a sales pipeline through prospecting efforts into a geographic territory or within the core verticals Forecast sales activity and revenue achievements accurately through the proper use of sales tools Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support Travel as necessary, typically 10% Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BS/BA degree or equivalent experience 5+ years of experience in an AE role or equivalent quota-carrying role Preferred Experience selling web-based products and services Experience managing and closing complex sales cycles Demonstrated ability to over-achieve quotas (top 10-20% of company) in past positions Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-LR1
Account Executive, Mid Market
Program Manager focused on leading initiatives for Program Warranty performance and Total Cost of Quality improvement. This role involves ensuring organizational alignment, managing cross-functional teams, and utilizing field data to reduce warranty costs and improve product quality. It also includes improving Total Cost of Quality analytics by translating data requirements to the Data Science team.
What you'd actually do
- Oversee all Program Management aspects of Program (vehicle and accessories) Warranty and Total Cost of Quality performance
- Serve as a key communication link between the Vehicle Program and cross-functional teams including Accounting, Service, and Field Reliability to deliver all Warranty related KPIs
- Work hand in hand with Quality, Field Reliability and Service Operations to utilize field data to continually improve our products and reduce our warranty costs
- Report monthly KPI details to leadership, including prioritized challenges and watch items
- Serve as the primary point of contact for the delivery of Total Cost of Quality improvement initiatives across Design, Manufacturing, and Field Quality
Skills
Required
- Quality and/or Warranty Management
- Finance background
- program management
- Cost of Quality programs
- Computer and data entry skills
- Google Workspace tools
- Jira
- Confluence
- Ability to manage multiple projects across varying geographic locations simultaneously
- Willingness to work in a strong cross-functional environment
- Comfortable working in a manufacturing / production environment
Nice to have
- Masters Degree
- AIAG, APQP, VDA and related tools
What the JD emphasized
- rigorous process organization, execution, and communication
- translate Cost Element owner data requirements to the Data Science team