Position Overview:
Adobe is looking for a vibrant Services Sales Manager for Adobe Customer Solutions across our Strategic and Growth Accounts centered on our Customer Experience Orchestration Solutions in Mumbai. This position plays a crucial role in promoting the use of Adobe’s solutions by assisting clients in recognizing the benefits of Adobe Services and Support engagements. Your tasks will include generating leads, meeting revenue goals, and nurturing solid client connections while working closely with colleagues internally to provide innovative digital experiences.
Key Responsibilities:
Sales Leadership:
- Achieve Sales targets across our Consulting and Subscription Services by surpassing quarterly and yearly revenue goals.
- Develop and implement account-specific services strategies to drive adoption and improve customer success.
Customer Engagement:
- Serve as a reliable consultant to C-suite and senior executives, comprehending business challenges and aligning Adobe’s solutions to achieve strategic goals.
- Develop strong, lasting relationships with clients to secure long-term partnerships.
Collaboration with Stakeholders:
- Partner with the License Sales team to drive alignment between software and services opportunities.
- Collaborate with delivery and consulting teams to ensure smooth project prioritization, planning, and execution.
Consultative Selling:
- Grasp and convey Adobe’s Customer Experience Orchestration Cloud offerings, customizing service solutions to fit customer requirements.
- Facilitate workshops and discovery sessions to identify business obstacles and outline project boundaries.
Market Strategy and Enablement:
- Identify new market opportunities and emerging trends to expand Adobe’s presence in Strategic Accounts.
- Provide feedback to Product and Delivery teams to improve offerings and drive market relevance.
Qualifications:
Experience:
- 8+ years of background in Professional Services Sales, Business Consulting, or Enterprise Software Sales, ideally within Customer Experience Management (CXM), Digital Marketing, or Cloud technologies.
- Proven track record of meeting/exceeding revenue targets and successfully managing complex, multi-stakeholder deals.
Skills:
- Proficient in persuasive sales techniques with the capability to clearly communicate and present service offerings based on value.
- Excellent collaborator management, critical thinking, and negotiation skills.
- Proficiency in understanding technical concepts and aligning them with business outcomes.
Education:
- Bachelor’s degree or equivalent experience in Business, Technology, or related fields (MBA preferred).
Attributes:
- Strong interpersonal and communication skills.
- Proactive, adept at managing ambiguity, and passionate about achieving goals.
- Cooperative method enabling collaboration across
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
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