Account Manager | Commercial

Ramp Ramp · Fintech · New York, NY · Sales

This role focuses on driving product adoption, spend activation, and long-term account growth for commercial customers within the fintech domain. It involves building and nurturing customer relationships, leading strategic conversations, and identifying expansion opportunities for Ramp's financial infrastructure platform.

What you'd actually do

  1. Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
  2. Develop deep, multi-threaded relationships with decision makers at your customers
  3. Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
  4. Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
  5. Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams

Skills

Required

  • B2B sales or account management experience
  • Ability to anticipate customers’ needs
  • Excellent verbal and written communication skills
  • Interpersonal skills
  • Organizational skills
  • Project management skills
  • Time management skills
  • Familiarity with basic sales tools and common metrics
  • High adaptability
  • Understanding of change within the evolution of a startup

Nice to have

  • Bachelor’s degree
  • Financial services sales experience
  • Experience at a high-growth startup
  • Salesforce experience
  • Outreach experience
  • Accounting Software experience
  • Accounting (CPA)

What the JD emphasized

  • Minimum 3 years of new business sales or account management experience in a B2B organization