Account Manager

Cyera Cyera · Vertical AI · NY Metro · Sales

This is an Account Manager role at Cyera, a data security platform company. The role focuses on customer retention and growth through renewals, cross-selling, and upselling. Responsibilities include managing a portfolio of accounts, building relationships, identifying expansion opportunities, and collaborating with internal teams. The role requires 1-2 years of experience in renewals, sales, or customer success, strong communication and negotiation skills, and experience with CRM systems.

What you'd actually do

  1. Lead the end-to-end renewals process, ensuring timely closure and high retention rates
  2. Build and maintain trusted relationships with decision-makers and champions across your accounts
  3. Identify, qualify, and close expansion opportunities in partnership with Account Executives
  4. Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
  5. Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles

Skills

Required

  • Minimum 1–2 years of experience in renewals, sales, or customer success
  • Demonstrated ability to manage multiple accounts and priorities
  • Exceptional communication and relationship-building skills
  • Executive presence with the ability to confidently engage senior stakeholders
  • Strong presentation abilities and creative problem-solving mindset
  • Excellent time management and organizational capabilities
  • Strong negotiation skills
  • A “relationship-first” mindset: naturally curious, empathetic, and driven to help customers succeed
  • Experience using CRM systems (e.g., Salesforce) and analytics tools to track performance and drive strategy
  • Ability to work independently in a fast-moving environment with remote teams