Account Manager Retail Smb- Business Sales

Verizon Verizon · Telecom · Hanover, MA

Account Manager for Retail SMB in Business Sales at Verizon. This role involves introducing small and medium business customers to 5G products and services, demonstrating product value, and generating new business through prospecting and referrals. The role utilizes solutions-based selling techniques and sales enablement systems. While the role mentions using AI and advanced CRM tools as part of the Velocity Selling methodology, the core function is sales and customer relationship management, not AI development or research.

What you'd actually do

  1. Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  2. Growing your customer base by acquiring and retaining accounts in the small business segment.
  3. Utilizing solutions-based selling techniques to solve business problems for your customers.
  4. Outbound sales prospecting and customer visits.
  5. Servicing the needs of the existing customer base.

Skills

Required

  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Experience in sales, marketing or customer service.
  • Valid driver's license.
  • Willingness to travel.

Nice to have

  • A degree - Associates or Bachelor's Degree or related certifications/college courses.
  • Outside sales experience including outbound prospecting.
  • Wireless sales experience exceeding quota.
  • Experience influencing a team to drive sales results.
  • Capability to drive positive results in a team environment.
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.