Account Manager Retail Smb- Business Sales

Verizon Verizon · Telecom · N 7th ST, Phoenix, AZ

Account Manager Retail SMB- Business Sales role at Verizon, focusing on introducing small and medium business customers to 5G products and services. Responsibilities include driving sales, customer acquisition and retention, utilizing solutions-based selling, outbound prospecting, and servicing existing accounts. The role leverages sales enablement systems and tools, including AI and advanced CRM tools within the Velocity Selling methodology, to enhance efficiency and customer approach. Compensation includes base pay, commission, and potential sales incentives. Requires a Bachelor's degree or equivalent experience, sales/marketing/customer service experience, a valid driver's license, and willingness to travel. Preferred qualifications include outside sales experience, wireless sales experience, and influencing skills.

What you'd actually do

  1. Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  2. Growing your customer base by acquiring and retaining accounts in the small business segment.
  3. Utilizing solutions-based selling techniques to solve business problems for your customers.
  4. Outbound sales prospecting and customer visits.
  5. Servicing the needs of the existing customer base.

Skills

Required

  • Bachelor's degree or four or more years of work experience
  • Three or more years of relevant experience
  • Experience in sales, marketing or customer service
  • Valid driver's license
  • Willingness to travel

Nice to have

  • Associates or Bachelor's Degree or related certifications/college courses
  • Outside sales experience including outbound prospecting
  • Wireless sales experience exceeding quota
  • Experience influencing a team to drive sales results
  • Capability to drive positive results in a team environment
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels

What the JD emphasized

  • relevant experience required
  • Experience in sales, marketing or customer service