Account Manager Retail Smb

Verizon Verizon · Telecom · Vineland, NJ

This role is for an Account Manager in retail SMB at Verizon, focusing on introducing small and medium business customers to 5G products and services. Responsibilities include customer interaction, demonstrating product value, outbound sales prospecting, and managing a customer base. The role utilizes sales enablement systems and AI/CRM tools to drive business results and offers a competitive salary with commission. It requires a Bachelor's degree or equivalent experience, sales experience, and a valid driver's license. Experience in outside sales, wireless sales, and influencing teams is preferred.

What you'd actually do

  1. Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  2. Growing your customer base by acquiring and retaining accounts in the small business segment.
  3. Utilizing solutions-based selling techniques to solve business problems for your customers.
  4. Outbound sales prospecting and customer visits.
  5. Servicing the needs of the existing customer base.

Skills

Required

  • Bachelor's degree or four or more years of work experience
  • Three or more years of relevant experience
  • Experience in sales, marketing or customer service
  • Valid driver's license
  • Willingness to travel

Nice to have

  • Associates or Bachelor's Degree or related certifications/college courses
  • Outside sales experience including outbound prospecting
  • Wireless sales experience exceeding quota
  • Experience influencing a team to drive sales results
  • Capability to drive positive results in a team environment
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels

What the JD emphasized

  • sales enablement systems
  • AI and advanced CRM tools
  • Velocity Selling methodology