Account Manager, Small and Medium Business Group (smbg)

Meta Meta · Big Tech · Buenos Aires, Argentina

This role is for an Account Manager in Meta's Small and Medium Business Group (SMBG) that will leverage AI-driven sales strategies to help businesses grow. The role involves managing client accounts, identifying opportunities, and educating clients on Meta's products and AI capabilities. While the role uses AI tools and requires AI skill development, its core function is sales and account management, not building AI models.

What you'd actually do

  1. Manage and develop a portfolio of client accounts, achieving and meeting sales targets and performance metrics, ensuring high levels of customer satisfaction
  2. Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen
  3. Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products
  4. Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships
  5. Collaborate with cross-functional teams to design and implement solutions that align with client objectives

Skills

Required

  • 8+ years of experience in sales, account management, or business development
  • Bachelor’s Degree
  • Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities
  • Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals
  • Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans
  • Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes
  • Fluent English
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Familiarity with Meta's suite of advertising solutions
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Experience in Sales or Advertising industries
  • Proven technical skills (Excel, Google Suite or data analytics tools)

Nice to have

  • Advanced degree in a relevant field, or certifications in account management, project management)
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

What the JD emphasized

  • 8+ years of experience in sales, account management, or business development Sectors
  • Fluent English
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Experience in Sales or Advertising industries